Flash Coffee

Name: Flash Coffee
Rating: 3.6 (875 reviews)
Author: Flash Coffee

Enjoy premium specialty coffee with Flash App.

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Flash Coffee Chrome Extension

Enjoy premium specialty coffee seamlessly with the Flash Coffee app. Designed for coffee lovers who value convenience and exclusive benefits, this extension allows you to pre-order your favorite beverages to skip the queue at your nearest Flash store.

Key features include free delivery exclusively for Flash Rewards members, access to unique offers, discounts, and tiered benefits. Earn reward points with every purchase to redeem vouchers both in-store and online. Stay engaged with weekly reward challenges that help you level up faster and enjoy even more perks. Whether you are ordering on-the-go or looking to maximize your coffee experience, the Flash Coffee app enhances your journey with great coffee and rewarding advantages.

App Food & Drink Shopping Productivity

By:: Flash Coffee
Downloads:: 351,020 528
Rating:: 3.60

(875) 1 new ratings
Version:: 3.4.18 Last updated: 2024-12-06
Creation date:: 2021-02-23
Email:: he*****@flash-coffee.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 9 hours ago

User reviews

Users appreciate the app's clean interface, fast pickup convenience, product quality, and promotions. However, there are frequent complaints about payment failures and billing errors with poor refund handling. The app suffers from technical issues like crashing and slow performance. Order customization options are limited, causing inaccuracies. Delivery services are slow and lack tipping features. Customer support is sometimes helpful but often unresponsive, especially on monetary matters, leading to user frustration.

Pros

User-friendly and intuitive interface with a modern design.
Convenient for ordering and picking up coffee quickly, reducing wait times.
Good product quality and reasonable prices with attractive promotions.
Customer service is helpful and provides satisfactory alternatives in some cases.

Cons

Frequent payment issues including failed transactions, double charges, and lack of refund support.
App performance problems such as lagging, hanging, slow loading, and crashing.
Difficulty customizing orders including lack of options for modifications and inaccurate order fulfillment.
Poor delivery experience including delays and no tipping option for riders.
Customer service responsiveness is inconsistent and sometimes non-existent, especially for billing issues.

Recent reviews

Edit 17/10/24 : I'm suprised to find out the direct points exchange program has gone. The voucher is just math gimmick while cheaper "premium" are out there and they already a household brand. You won't last long and it's saddening because i like your coffee. Please bring back the purchase with point, maybe you'll get better business this time. Original Reply: Quite intuitive but the problem using its delivery service via gr*b express is inability to tip the rider. please enable tipping.

Ri*****, 2024-10-17

User Experience is meh, unable to feedback on experience and service (after sales service?) unlike other apps. Next, drinks was not made accordingly to my order. I ordered extra shots but ended up not getting extra shots. Lastly, the hygiene. The staff touched the ice cubes on the floor, and just wiped her hands. She did NOT wash her hands before making the drinks.