FlakeDesk

FlakeDesk — CRM with omnichannel customer service and AI

Serve your customers, track your sales funnel, and manage your daily sales tasks from anywhere. The FlakeDesk app puts your customer service operations in the palm of your hand, synchronized in real time with the web platform.

UNIFIED CUSTOMER SERVICE
• WhatsApp, Instagram Direct, Facebook Messenger, and website chat in a single inbox
• Instant push notifications for new messages
• 24-hour customer service window indicator and official WhatsApp templates to reopen conversations
• Quick replies with variables and media sharing
• Take charge of conversations and track unread ones

SALES FUNNEL
• View your funnels by stage and move leads with one tap
• Quick lead creation directly from the conversation

MY DAY
• Overdue and upcoming follow-ups of leads and companies, with one-tap completion
• Indicators of your operation to start the day knowing where to act

LEADS AND COMPANIES
• Quick search with complete details: contacts, tags, notes, and interaction history
• Direct actions to call, email, or contact via WhatsApp

AI ASSISTANT
• Converse with the AI ​​about your data: contacts, funnel, and customer service
• Summarize long conversations and receive ready-to-send response suggestions

FlakeDesk is the FlakeDesk is an AI-powered customer operations platform for small and medium-sized Brazilian businesses: CRM, omnichannel customer service, chatbot, and automations all in one place, with simple pricing.

A FlakeDesk account is required to use the application. Some features depend on the plan you choose. Learn more at https://flakedesk.com