FIB TOKEN

Name: FIB TOKEN
Rating: 1.4375 (333 reviews)
Author: Faisal Bank

By: Faisal Bank App

this token use to generate OTP for FIB online banking customers

This app was removed from Google Play Store on 2025-05-11

Overview

Removed

Downloads

36,878

Data as of 2025-05-11

Rating:

1.44

(333)

Version:

4.30.4

Last updated: 2023-11-03

Features & Capabilities

FIB TOKEN is a Chrome extension designed to provide Faisal Islamic Bank customers with a secure OTP (One-Time Password) generation method. This tool improves the authentication process when accessing Faisal Islamic Bank's online banking services, offering enhanced security and convenience.

To use FIB TOKEN effectively, customers should also have the Faisal Online application installed, ensuring seamless integration and smooth banking experience. This extension helps safeguard your banking transactions by generating timely OTPs required for login and verification, thereby protecting your account from unauthorized access.

User Growth & Download Statistics

App Privacy & Security

By:

Downloads:

Rating:

Version:

4.30.4 Last updated: 2023-11-03

Version code:

43004

Creation date:

2021-03-16

Permissions:

android.permission.CAMERA Very high risk
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE Low risk
android.permission.ACCESS_NETWORK_STATE Safe
android.permission.VIBRATE Safe

Size:

4.23MB

Email:

ac*****@faisalbank.com.eg

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-05-11

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Faisal Bank

Google Play Store

https://play.google.com/store/apps/details?id=com.fibtoken

Email:

ac*****@faisalbank.com.eg

Website:

https://www.faisalbank.com.eg

User Reviews

Users consistently report that the FIB TOKEN app suffers from serious issues including failure to bind devices and activate tokens, persistent invalid OTP errors, and poor customer support. The app frequently crashes or displays error codes, leaving users frustrated and unable to use bank services properly. These recurring problems over extended periods have led to significant dissatisfaction and calls for a complete redevelopment of the application.

Pros

Cons

Application frequently fails to bind or activate the token, frustrating users unable to link their devices.
Generated OTPs (One-Time Passwords) are often reported as invalid or incorrect despite correct input.
Customer service is ineffective in resolving activation and OTP issues, adding to user frustration.
App experiences frequent crashes and error messages like 'An internal error occurred with code: -4500'.
Overall poor user experience leading to a lack of trust and usability in the app.

Recent reviews

This application falls far below expectations. It raises concerns about whether it was developed by professionals or if the bank is unwilling to allocate sufficient resources for proper development. As customers, we deserve a much better service, especially from a bank that holds itself to high ethical and professional standards. If this subpar experience drives customers towards non-Islamic banks, the responsibility lies squarely with the bank. It's worth benchmarking with other banks' apps