Reviews of FareHarbor

By: FareHarbor B.V. App

List of user reviews and ratings for FareHarbor

Total ratings

4.04 (Rating count: 143)

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Review summary

Users praise FareHarbor for its excellent booking system and outstanding customer service, highlighting its ease of use and positive business impact. However, several users report serious concerns with sudden fee increases and unclear pricing policies. Repeated technical issues such as connectivity failures, login problems, and the app functioning mainly as a WebView have negatively affected user experience. Despite these drawbacks, many users remain satisfied and recommend the app for its core functionalities.

Pros

Booking system is amazing and user-friendly
Outstanding and professional customer service
App has good functionality enabling most tasks to be done from phone
Recommended by long-term users and new businesses alike
FairHarbor improves business operations and is considered a game changer

Cons

Significant and unexpected fee increases causing financial strain
Lack of transparency in pricing and new fees on API connections
Connectivity issues impacting bookings and causing revenue loss
App instability including login problems after updates
App displays in WebView resulting in subpar performance and user experience

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User Reviews

Recent rating average: 3.50

All time rating average: 4.04

Upgrade to see all 41 reviews

24% (10)

Date	Author	Comment
2026-02-24	Al*****	constantly signs me out of my account
constantly signs me out of my account
2025-09-03	Jo*****	Almost everytime I open it, I have to refresh the app and it takes minimum 1 minute to load the bookings.
Almost everytime I open it, I have to refresh the app and it takes minimum 1 minute to load the bookings.
2025-08-09	Ro*****	Because of slow support unFairHarbor made my business lose ⅖ of its revenue. One of the worst, less intuitive, not logical, horrifically not user friendly apps I have ever encountered. And because support is hours/days away you might loose bookings because of this lack of functionality. The desktop version is less worse, FareHarbor must immediately invest on user friendliness of their app.
Because of slow support unFairHarbor made my business lose ⅖ of its revenue. One of the worst, less intuitive, not logical, horrifically not user friendly apps I have ever encountered. And because support is hours/days away you might loose bookings because of this lack of functionality. The desktop version is less worse, FareHarbor must immediately invest on user friendliness of their app.
2025-07-14	Fr*****	We use this platform for work and I cannot recommend it enough! 10/5
We use this platform for work and I cannot recommend it enough! 10/5
2025-07-09	S *****	main improvement would be to change how bookings are sorted, for example, by vehicle or guide.
main improvement would be to change how bookings are sorted, for example, by vehicle or guide.
2025-05-12	Ch*****	Great helpful app, semi comparable to the desktop version
Great helpful app, semi comparable to the desktop version
2025-04-23	An*****	easy to use and reliable
easy to use and reliable
2025-04-15	Ma*****	reliable
reliable
2025-04-11	Ri*****	love fare harbor use it for work
love fare harbor use it for work
2025-04-08	Su*****	Not sure what's going on. It can be buggy at times but overall it's a decent booking platform. Unfortunately with this latest update 5 days ago, when I try to open the app it stays in a perpetual loading spin. Hope this gets fixed soon.
Not sure what's going on. It can be buggy at times but overall it's a decent booking platform. Unfortunately with this latest update 5 days ago, when I try to open the app it stays in a perpetual loading spin. Hope this gets fixed soon.