Reviews of MyFairviewRx

By: Medrefill App

List of user reviews and ratings for MyFairviewRx

Total ratings

3.97 (Rating count: 163)

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Review summary

Users find MyFairviewRx convenient and easy for ordering prescriptions and appreciate customer service and helpful features like reminders. However, many experience significant app issues including freezing, login failures, disappearing prescriptions, and limited functionality such as no option to view last filled dates or change payment cards. Lack of support contact and error handling further frustrate users, with some unable to use the app effectively for refills.

Pros

Easy and convenient way to order and refill prescriptions without phone calls.
Helpful features such as medication alarms, reminders, and refill progress tracking.
Good customer service experience.
Intuitive and simple to use interface.

Cons

App frequently freezes, hangs, or fails to log in, making it unreliable for many users.
Prescriptions sometimes disappear from the refill list or are not recognized, preventing refills.
Lack of features like viewing last filled date and the ability to select or change payment card within the app.
No support contact information available for user assistance.
Errors and bugs related to prescription scanning and error reporting, leading to user frustration.

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User Reviews

Recent rating average: 3.60

All time rating average: 3.97

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25% (5)

Date	Author	Comment
2024-06-18	Bu*****	App is garbage. Who rights this stuff? They should start over with intro to programming. It must of been done to purposefully to frustrate people. I don't even code and I bet I could do better. It won't take any variation of a prescription number. If you hit the example prescription it gives an error and shows nothing. There is no support number or email. Total waste of time.
App is garbage. Who rights this stuff? They should start over with intro to programming. It must of been done to purposefully to frustrate people. I don't even code and I bet I could do better. It won't take any variation of a prescription number. If you hit the example prescription it gives an error and shows nothing. There is no support number or email. Total waste of time.
2023-06-03	Li*****	needs option to see date last filled. really annoying for chronic patients to use.
needs option to see date last filled. really annoying for chronic patients to use.
2023-01-10	Ra*****	The app works just as intended and is a great way to get prescriptions. However, I wish there was a way to pick which card I wanted to use to pay for medications without having to call. You can't change the card online either, at least as far as I know.
The app works just as intended and is a great way to get prescriptions. However, I wish there was a way to pick which card I wanted to use to pay for medications without having to call. You can't change the card online either, at least as far as I know.
2021-09-09	Ma*****	Simple, easy, and convenient. just do it!
Simple, easy, and convenient. just do it!
2021-08-25	TJ*****	Works great for me. I gave it a 4 because nothing is perfect.
Works great for me. I gave it a 4 because nothing is perfect.
2021-04-30	Le*****	Best of the best customer service
Best of the best customer service
2021-04-21	E *****	App hangs, freezes, and/or won't log in the majority of the time. Happens on iOS/iPadOS and when attempting to login via web browsers also. Not an "isolated incident"--i've heard others (including Fairview pharmacy staff) tell me they experience the same issues. All of which renders the entire point of this "system" to be useless. When I am able to use the app, I encounter the same issues (and have made the same/similar requests on iOS and android stores) for feature updates, fixes, etc
App hangs, freezes, and/or won't log in the majority of the time. Happens on iOS/iPadOS and when attempting to login via web browsers also. Not an "isolated incident"--i've heard others (including Fairview pharmacy staff) tell me they experience the same issues. All of which renders the entire point of this "system" to be useless. When I am able to use the app, I encounter the same issues (and have made the same/similar requests on iOS and android stores) for feature updates, fixes, etc
2020-12-27	Ju*****	It's been great !!!!!!!!! Helps me with my meds immensely, very rarely I run out waiting........
It's been great !!!!!!!!! Helps me with my meds immensely, very rarely I run out waiting........
2020-12-16	Ma*****	Great app at my fingertips
Great app at my fingertips
2020-12-16	Ba*****	Its pretty cool just order your Medication from your Smartphone no calling or having to talk to someone!
Its pretty cool just order your Medication from your Smartphone no calling or having to talk to someone!