Reviews of F5 Access

By: F5 Networks Inc.

List of user reviews and ratings for F5 Access

Total ratings

3.42 (Rating count: 2,046)

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Review summary

User reviews are largely negative. The core issues are crash-prone updates, inability to connect or maintain VPN sessions, configuration prompts and failure to save settings, and aggressive device administration requirements. Boot-time autostart and buffering add to unreliability. A minority reports positive experiences and mentions good support, but reliability problems dominate.

Pros

Some users report the app can work OK / is among the best they've used.
Some reviews praise F5 support.
A few users mention occasional positive performance when configured correctly.

Cons

Frequent crashes after updates and overall instability.
Inability to connect / repeated connection failures and server errors.
Configuration prompts, configuration discarded, and failures to save settings.
Device administrator permissions enforced by the app that override existing VPNs and no split tunneling.
Auto-start/always-on boot behavior is flaky with long loading times and buffering.

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User Reviews

Recent rating average: 2.10

All time rating average: 3.42

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40% (32)

Date	Author	Comment
2026-05-18	Da*****	Seriously, controlling my phone's password strength and factory reset policies is crossing the line. You should not do this nor allow this.
Seriously, controlling my phone's password strength and factory reset policies is crossing the line. You should not do this nor allow this.
2026-03-08	ga*****	too many steps and still doesn't work.. horrible app
too many steps and still doesn't work.. horrible app
2026-02-11	zi*****	After the recent auto update (F5 version), the VPN is no longer working on my tablet and phone. It keeps toggling between “Connect” and “Disconnect” and fails to connect properly. This issue only started after the update. Kindly look into this as it is affecting usage. Thank you.
After the recent auto update (F5 version), the VPN is no longer working on my tablet and phone. It keeps toggling between “Connect” and “Disconnect” and fails to connect properly. This issue only started after the update. Kindly look into this as it is affecting usage. Thank you.