HoTo Rider

HoTo Rider is the delivery partner app for riders who deliver with HoTo. Go online, get delivery requests, pick up from the store, deliver to the customer and see your earnings, all in one app.

GET ORDERS INSTANTLY
• Go online when you are ready and go offline when you are done
• New delivery requests reach you with an alert, even when your phone is locked
• See the earning, distance, pickup and drop details before you accept
• A short timer lets you accept or reject each request

SIMPLE DELIVERY FLOW
• Confirm pickup with the 4-digit code from the store
• Follow the route to the customer's address on the map
• Call or chat with the customer if you need help finding them
• Complete the delivery with the customer's OTP

TRACK YOUR EARNINGS
• See today's earnings, deliveries, online time and distance at a glance
• Weekly earnings with a daily breakdown, tips and incentives
• Bonus progress so you know how close you are to the next reward
• See your next payout and manage your bank details

YOUR ACCOUNT, YOUR WAY
• Sign in securely with your mobile number and OTP
• Manage your personal information, vehicle and documents
• Choose your alert settings: ringtone, vibration and full-screen alerts
• Works on phones and tablets

PERMISSIONS
HoTo Rider asks for notifications so new orders reach you, and for your location so you receive nearby orders and customers can follow your delivery. You need both to go online.

Rider accounts are created by HoTo stores. If you cannot sign in, contact your store manager.

Questions or feedback? Reach us from Help and Support inside the app.