Reviews of EVA AIR

By: EVA AIRWAYS CORP. App

List of user reviews and ratings for EVA AIR

Total ratings

4.39 (Rating count: 11,751)

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Review summary

User reviews for EVA AIR's Android app show a divide between strong positives and recurring problems. The most repeated praise is that the app is easy to use and quick to book, with reviewers noting a straightforward booking flow. However, a sizable portion report friction: booking blocked by security checks or access denials, login/account creation challenges, and slow loading/reliability issues. Some experiences include navigation loops that return users to account settings. Overall sentiment is mixed, with usability praised but reliability and security obstacles hindering the experience.

Pros

Easy to use / user-friendly interface
Easy to book flights via the app
Detail-rich yet simple to use

Cons

Booking frequently blocked by security checks / access denied
Login and account creation issues (can't log in, lengthy password recovery)
Slow loading times / overall performance issues
Navigation/booking flow gets stuck and returns to account settings

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User Reviews

Recent rating average: 3.30

All time rating average: 4.39

Upgrade to see all 132 reviews

33% (44)

Date	Author	Comment
2026-08-17	Sh*****	the UI could can be further improve. now feels not intuitive enough on the navigation for trip details. lag at times and overall felt old and dated.
the UI could can be further improve. now feels not intuitive enough on the navigation for trip details. lag at times and overall felt old and dated.
2026-08-10	Jo*****	Needs more improvement
Needs more improvement
2026-08-09	Da*****	Online check in doesn't work, every time I press next it goes back to the previous screen and I can't advance. This means you can't get a mobile boarding pass which is the only useful feature on this app. Checking flight status doesn't display any useful information either. No gate or status, just my flight number which I already know.
Online check in doesn't work, every time I press next it goes back to the previous screen and I can't advance. This means you can't get a mobile boarding pass which is the only useful feature on this app. Checking flight status doesn't display any useful information either. No gate or status, just my flight number which I already know.
2026-08-07	Da*****	Great 👍 👌 👍
Great 👍 👌 👍
2026-08-05	Tz*****	Very slow and not very easy to use. The UI is pretty basic and outdated.
Very slow and not very easy to use. The UI is pretty basic and outdated.
2026-08-02	Bi*****	Perfect
Perfect
2026-07-28	Ja*****	Barely works, takes 5 mins to load each page. then it resets to the previous page when you refresh.
Barely works, takes 5 mins to load each page. then it resets to the previous page when you refresh.
2026-07-27	al*****	good app for air travel
good app for air travel
2026-07-14	Bi*****	app six
app six
2026-07-10	Ki*****	The automated service is not very helpful and just hangs up on you to call back.
The automated service is not very helpful and just hangs up on you to call back.