Ask Bob

Ask Bob is the AI assistant for manufacturing teams.
Chat with your documents, query equipment and machine data, and search the web.
Every answer comes with citations you can verify in one tap.

Stop digging through hundreds of PDFs, manuals, and dashboards. Built for operators, maintenance engineers, quality teams, and plant managers who need fast, accurate answers under pressure — Ask Bob brings your organization's knowledge into a single conversation.


WHAT YOU CAN DO

• Chat with your documents
Upload PDFs, manuals, SOPs, and procedures. Ask questions in plain language and get clear answers with citations linked back to the exact source pages.

• Query equipment and machine data
Ask about downtime, parameters, defects, or production performance. Ask Bob draws from your organization's knowledge graph and equipment records to deliver precise, grounded answers.

• Internet search mode
Toggle web search to get answers for questions that go beyond your documents. Every web answer comes with source URLs cited.

• Voice queries
Tap the microphone to speak your question — useful on the factory floor when your hands are full.

• Verifiable citations on every answer
Every response includes references back to the original document page, equipment record, or web source. Trust nothing without checking — and Ask Bob makes checking easy.


WHO IT'S FOR

• Operators — look up procedures and troubleshooting steps in seconds
• Maintenance engineers — find specs, alarm details, and remedies without page-flipping
• Process engineers — query equipment parameters and historical performance from anywhere
• Quality and compliance — access procedures, defect history, and manuals with full audit trails
• Plant managers — get answers across documents and data without waiting for a report


ENTERPRISE-READY BY DESIGN

• Multi-tenant isolation — your organization's data is strictly separated from every other organization on the platform
• Privacy first — our AI providers do not use your messages or documents to train their models
• Secure by default — modern Argon2id password hashing, encrypted storage at rest, TLS encryption in transit
• Private network architecture — databases run in a private cloud network, never exposed to the public internet
• Audit logging — every action recorded for compliance and security


HOW IT WORKS

1. Your organization's administrator creates your account and grants you access
2. Sign in with your work email
3. Upload documents your team needs to reference, or start asking questions against your existing knowledge base
4. Every answer includes citations you can verify in one tap


ACCESS REQUIRES AN ORGANIZATIONAL SUBSCRIPTION

Ask Bob is a business-to-business application. Individual users cannot sign up directly — access is granted by your organization's administrator. To learn more about Ask Bob for your team, visit eq-seer.com.


SUPPORT

For help with the app or account access, contact your organization's administrator. For technical issues, reach our support team at privacy@info.eq-seer.com


PRIVACY AND TERMS

• Privacy Policy: https://eq-seer.com/privacy-policy.html
• Terms of Service: https://eq-seer.com/terms-of-use-app.html