아톡비즈(플러스)-AI CRM

▪ Key Features of Atok Biz Plus

※ CRM Plus
- Free customization based on your operating environment (customer information, consultation information, and processing information items)
- Organizational chart, schedule management, and Web/App support
- Caller information pop-up and screen display (Web) upon receiving a call
- Click-to-Call feature allows you to make calls directly from your screen

※ Inbox
- Receive and respond to all chat channels in one place (Kakao, Naver, Webchat, SMS, text messages to the main number, callbacks)

※ Statistics
- Provides chat consultation statistics, consultation history statistics, phone call statistics, and CTI statistics pages.

※ Various Additional Services
- AI summary (recording), IVR, main number group, pattern calling, visible ARS, lettering, etc.
Can be used with various additional services.