Reviews of emmy: electric moped sharing

By: emmy Sharing

List of user reviews and ratings for emmy: electric moped sharing

Total ratings

2.57 (Rating count: 2,325)

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Review summary

User reviews praise Emmy’s service and scooters, but the Android app is plagued by repeated login/logout, slow performance, and unreliable maps. Payment flows are a major problem, with failed payments triggering invoices and even debt collection. Several updates have worsened reliability, and some users report device-specific issues (e.g., on Xiaomi). The core concept remains attractive, but app stability and payment reliability must be fixed to restore user trust and seamless usage.

Pros

Great service and scooter availability
Scooter quality is generally good
The concept/idea of Emmy is attractive and convenient

Cons

Frequent login/logout/authentication issues
Severe app performance problems (slow, laggy, loading delays)
Map/ride loading issues (maps blank or no scooters shown)
Payment problems (failed payments, invoices, debt collection)
Stability issues after updates (bugs introduced by updates, device-specific problems)

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User Reviews

Recent rating average: 1.30

All time rating average: 2.57

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320% (48)

Date	Author	Comment
2026-05-28	Co*****	love the app. but the app throws you constantly out of the account. my girlfriend has an iphone and it is the same. have been using for a long time but seriously who made this update???
love the app. but the app throws you constantly out of the account. my girlfriend has an iphone and it is the same. have been using for a long time but seriously who made this update???
2026-05-28	Pe*****	I had a lot of issues with the app in February and March. After some time the developers fixed the app and I used it regularly, works great.
I had a lot of issues with the app in February and March. After some time the developers fixed the app and I used it regularly, works great.
2026-05-26	Da*****	The map is useless. It doesn't show the direction, just where you're standing. The color contrast is awful and you can not rotate it. on top of that you can not open the bike location on Maps. To make it even better, I need to login and confirm with an email code EVERY time I use the app. haven't you heard of face unlock and fingerprints?
The map is useless. It doesn't show the direction, just where you're standing. The color contrast is awful and you can not rotate it. on top of that you can not open the bike location on Maps. To make it even better, I need to login and confirm with an email code EVERY time I use the app. haven't you heard of face unlock and fingerprints?