eMercado Picking

eMercado Picking – More Productivity and Control in Order Picking

eMercado Picking is a professional application developed to increase productivity and operational control in the picking and checking of e-commerce orders in supermarkets, physical stores, dark stores, and distribution centers.

With guided workflows and a total focus on execution, the app helps teams pick orders faster, with fewer errors and greater traceability, improving operational performance and service quality.

More Productivity in Order Picking
eMercado Picking organizes work in a clear and objective way, allowing operators to:
- Quickly view orders to be picked
- Follow a simple and efficient picking workflow
- Reduce the time spent per order
- Increase the volume of orders processed per shift
The result is a more agile, standardized, and productive operation.

More Control and Fewer Errors
With barcode reading via camera, the application ensures that the correct product is picked and checked, reducing errors, exchanges, and rework.

Status control allows you to track:

- What has already been picked

- What is in progress

- What is ready for delivery or pickup
This brings more visibility and reliability to the entire operation.

Replacement suggestions via WhatsApp
In cases of product stockouts or unavailability, eMercado Picking allows sending replacement suggestions to the end customer via WhatsApp, facilitating decision-making and reducing impacts on the shopping experience.

This functionality contributes to:

- Fewer item cancellations
- Faster customer responses
- Higher order completion rate
- Better experience in stock shortage situations
Messages are sent contextually and linked to the order, following the guidelines defined by the contracting company.

Traceability and secure access
Each user accesses the application through an individual login with a personal and non-transferable password, guaranteeing:

- Traceability of actions
- Greater access control
- Information security
This model facilitates team management and the identification of opportunities for improvement.

Professional and Controlled Use
eMercado Picking is an application for exclusive use in professional operations, available only to authorized users linked to contracting companies.

This ensures a stable, secure environment focused on picking efficiency.