Reviews of ECG PowerApp

By: Electricity Company of Ghana App

List of user reviews and ratings for ECG PowerApp

Total ratings

4.49 (Rating count: 118,626)

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Review summary

Most reviews praise ECG PowerApp for being user-friendly, convenient, and supportive. A few reported balance tracking problems, slow or incomplete transactions, and occasional app instability. Overall favorable with room for improvement in balance syncing, payment precision, and transaction reliability.

Pros

User-friendly and easy to use
Convenient and accessible for managing energy
Helpful and supportive app experience
Generally positive and reliable performance

Cons

Balance/credit tracking issues (balance not updating, credit draining)
Transaction processing delays / late code generation
Occasional app instability (on/off)

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User Reviews

Recent rating average: 4.10

All time rating average: 4.49

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15% (83)

Date	Author	Comment
2026-07-07	Ch*****	not very effective
not very effective
2026-07-07	da*****	Very easy and reliable
Very easy and reliable
2026-07-07	No*****	a very simple way to buy prepaid credits. thanks ECG.
a very simple way to buy prepaid credits. thanks ECG.
2026-07-07	kw*****	good
good
2026-07-06	Pa*****	The app is really efficient, time saving and easy to access and use and i thereby recommend this app to all citizens in Ghana
The app is really efficient, time saving and easy to access and use and i thereby recommend this app to all citizens in Ghana
2026-07-06	La*****	easy to use please if you are use keypad phone how can buy the credit
easy to use please if you are use keypad phone how can buy the credit
2026-07-06	Fo*****	I don't get the correct bills
I don't get the correct bills
2026-07-06	Sa*****	more room for improvements
more room for improvements
2026-07-05	Ko*****	The app is fast and easy to operate. Well done, powerApp.
The app is fast and easy to operate. Well done, powerApp.
2026-07-05	Yo*****	Good
Good