Reviews of e-Boks.dk

By: e-Boks A/S App

List of user reviews and ratings for e-Boks.dk

Total ratings

4.30 (Rating count: 60,039)

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Review summary

The app is valued for ease of use, cross-device functionality, and usefulness for official communications. Recurrent drawbacks center on authentication failures with MitID/NemID, occasional crashes or startup issues, and onboarding friction when changing devices. Additional UX gaps include limited basic interactions (clicking links/copying text) and no undo/trash for deleted messages. Overall, it’s solid when working, but authentication, stability, and some UX improvements are needed.

Pros

Easy to use and intuitive user experience
Works across devices (phone and computer) and generally reliable
Useful for accessing official mail/communications and integrates well
Polished UI and overall good app quality
Positive performance when not hindered by login issues

Cons

MitID/NemID authentication problems and repeated login errors blocking access
App occasionally crashes or won’t open, especially during login
Onboarding/setup on a new device or after device changes is cumbersome (QR code/login on the same device issue)
UX gaps like not being able to click links or copy text (basic interactions)
Deleting emails can occur accidentally and there is no trash/undo option to recover them

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User Reviews

Recent rating average: 3.10

All time rating average: 4.30

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51% (89)

Date	Author	Comment
2026-06-25	m *****	this app has not been working for me for years now, just stuck on loop during mitid login, always have to use the browser version, notifications don't work
this app has not been working for me for years now, just stuck on loop during mitid login, always have to use the browser version, notifications don't work
2026-06-23	A.*****	Hvorfor skal jeg mindes så mange gange, at Apple bruger nu kan få deres breve forenklet ved brug af AI? Jeg får angst hver gang jeg skal åben for denne app fordi der altid er breve med uhyrlige meget at læse. Jeg er ordblind. Kunne virkelig bruge en funktion der gør det nemmere at forstå hvad der står i de mure af tekst. MEN FEDT AT APPLE BRUGERE HAR DET 🙃 Så må den anden halvdel af danskere som ikke bruger Apple produkter finde ud af det selv.
Hvorfor skal jeg mindes så mange gange, at Apple bruger nu kan få deres breve forenklet ved brug af AI? Jeg får angst hver gang jeg skal åben for denne app fordi der altid er breve med uhyrlige meget at læse. Jeg er ordblind. Kunne virkelig bruge en funktion der gør det nemmere at forstå hvad der står i de mure af tekst. MEN FEDT AT APPLE BRUGERE HAR DET 🙃 Så må den anden halvdel af danskere som ikke bruger Apple produkter finde ud af det selv.
2026-06-18	Ha*****	friendly user.
friendly user.
2026-06-18	Di*****	It's very handy
It's very handy
2026-06-15	St*****	Overall, it works well, however they're pushing too hard for signing up with your MitID to get mail from public authorities. This is an OPTIONAL feature and you can still receive mail from private sources without it. We know that the feature exists and if we want, we will sign up for it. But stop forcing it on us, please.
Overall, it works well, however they're pushing too hard for signing up with your MitID to get mail from public authorities. This is an OPTIONAL feature and you can still receive mail from private sources without it. We know that the feature exists and if we want, we will sign up for it. But stop forcing it on us, please.
2026-06-12	So*****	unable to see attachments, which is a large part of what i receive
unable to see attachments, which is a large part of what i receive
2026-06-03	Sa*****	I'd like for everything to be translated in English.
I'd like for everything to be translated in English.
2026-06-03	Be*****	They finally fixed the issue of the app crashing on login no matter what. But now the new eWallet feature doesn't work. It asks me to login using MitID and then it sends me back to the app start screen where I can do the same ting again
They finally fixed the issue of the app crashing on login no matter what. But now the new eWallet feature doesn't work. It asks me to login using MitID and then it sends me back to the app start screen where I can do the same ting again
2026-05-28	Si*****	nice
nice
2026-05-27	Ri*****	I'm not an it person so this is not easy for me to navigate
I'm not an it person so this is not easy for me to navigate