Reviews of e-Boks.dk

By: e-Boks A/S App

List of user reviews and ratings for e-Boks.dk

Total ratings

4.30 (Rating count: 60,222)

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Review summary

The app is valued for ease of use, cross-device functionality, and usefulness for official communications. Recurrent drawbacks center on authentication failures with MitID/NemID, occasional crashes or startup issues, and onboarding friction when changing devices. Additional UX gaps include limited basic interactions (clicking links/copying text) and no undo/trash for deleted messages. Overall, it’s solid when working, but authentication, stability, and some UX improvements are needed.

Pros

Easy to use and intuitive user experience
Works across devices (phone and computer) and generally reliable
Useful for accessing official mail/communications and integrates well
Polished UI and overall good app quality
Positive performance when not hindered by login issues

Cons

MitID/NemID authentication problems and repeated login errors blocking access
App occasionally crashes or won’t open, especially during login
Onboarding/setup on a new device or after device changes is cumbersome (QR code/login on the same device issue)
UX gaps like not being able to click links or copy text (basic interactions)
Deleting emails can occur accidentally and there is no trash/undo option to recover them

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User Reviews

Recent rating average: 2.70

All time rating average: 4.30

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50% (93)

Date	Author	Comment
2026-08-24	Ma*****	very useful and works wonders
very useful and works wonders
2026-08-23	Ka*****	får error, hver gang jeg vil åbne noget
får error, hver gang jeg vil åbne noget
2026-08-23	B *****	Edit: Så er jeg her igen efter nogle år hvor jeg igen skal huske en random kode for at logge på. Det er jo så besværligt og usikkert. Få det nu fixet. Idiotisk kodesystem. Hvorfor kan man ikke bare logge ind med Nem-ID? Og endnu mere idiotisk at det 4 år senere er en ligegyldig kode der skal spænde ben for login, der alligevel foregår med mitid eller nemid. Fail på fail.
Edit: Så er jeg her igen efter nogle år hvor jeg igen skal huske en random kode for at logge på. Det er jo så besværligt og usikkert. Få det nu fixet. Idiotisk kodesystem. Hvorfor kan man ikke bare logge ind med Nem-ID? Og endnu mere idiotisk at det 4 år senere er en ligegyldig kode der skal spænde ben for login, der alligevel foregår med mitid eller nemid. Fail på fail.
2026-08-12	Ma*****	Appen kan ikke registrere det, når jeg logger ind med mitid... Utroligt at grundlæggende offentligt infrastruktur ikke engang kan administrere en simpel 2-faktor godkendelse.
Appen kan ikke registrere det, når jeg logger ind med mitid... Utroligt at grundlæggende offentligt infrastruktur ikke engang kan administrere en simpel 2-faktor godkendelse.
2026-08-07	Va*****	Appen kan ikke tilføje brugere på min nye telefon
Appen kan ikke tilføje brugere på min nye telefon
2026-07-23	Sø*****	e-Boks is my favorite secure paper mail app!
e-Boks is my favorite secure paper mail app!
2026-07-23	Ma*****	I think the app is a good idea, but requires that I install a specific browser to make it work. Not great under Graphene OS, so uninstalled it again for now.
I think the app is a good idea, but requires that I install a specific browser to make it work. Not great under Graphene OS, so uninstalled it again for now.
2026-07-21	Ze*****	Perfectly adequate for its uses. Haven't experienced any issues.
Perfectly adequate for its uses. Haven't experienced any issues.
2026-07-18	Ga*****	informative
informative
2026-06-25	m *****	this app has not been working for me for years now, just stuck on loop during mitid login, always have to use the browser version, notifications don't work
this app has not been working for me for years now, just stuck on loop during mitid login, always have to use the browser version, notifications don't work