Eaton SecureConnect

Name: Eaton SecureConnect
Rating: 2.7857144 (283 reviews)
Author: Eaton

By: Eaton

Control and monitor your alarm system 24/7 from anywhere in the world.

Features & Capabilities

Eaton SecureConnect allows you to control and monitor your Scantronic i-on alarm system remotely from any location, 24/7. With secure encrypted access and biometric fingerprint login, this app provides quick and safe management of your home or office alarm system. Users can view multiple alarm panels, set or unset alarms, receive real-time notifications, and review recent event logs and images with Eaton cameras.

The app's intuitive interface makes it easy to check zone statuses, omit zones, customize notifications and panel names, and even control connected appliances from your smart device. Eaton SecureConnect enhances your security by consolidating multiple panels into a single app, ensuring you stay informed and connected to your security system at all times. To get started, contact a local security installer to install the next generation i-on security alarm system.

User Growth & Download Statistics

App Privacy & Security Home Automation

By:

Eaton

Downloads:

60,914 170

Rating:

2.79

(283) 3 new ratings

Version:

2.0.20 Last updated: 2024-07-30

Version code:

20020

Creation date:

2017-11-01

Publisher country:

Permissions:

android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.BLUETOOTH Moderate risk
android.permission.INTERNET Low risk
android.permission.MODIFY_AUDIO_SETTINGS Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk
android.permission.USE_BIOMETRIC Low risk

Size:

16.03MB

Email:

ad*****@eatonsecureconnect.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-04

Compare stats and ranking:

Ranking

# 267,187 ▼ 335

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Eaton

Google Play Store

https://play.google.com/store/apps/details?id=com.eaton.ionSecurityConnectPanel

Email:

ad*****@eatonsecureconnect.com

Website:

http://www.touchpoint-online.com/content/eaton-secureconnect

User Reviews

The Eaton SecureConnect app has reported positives such as biometric login support and ease of use on some older or compatible devices. However, multiple users experience significant problems including app crashes, frequent login failures, and poor notification reliability, especially on newer Android phones. Compatibility with recent Android versions and popular models like Pixel 7 and Galaxy 23 Ultra is a common concern. Additionally, users note issues with alarm status updates not refreshing automatically and lack of timely support, leading to frustration and reduced app effectiveness.

Pros

Works fine on some older or supported Android devices.
Has fingerprint and biometric login capability on compatible devices.
Useful alarm system control when functioning properly.
Good technical support experience reported by some users.
Relatively easy to use and set up with the right hardware.

Cons

App frequently crashes or does not open on newer Android devices.
Login issues are common, often requiring new account creation to work.
Notification system often fails or only works when the phone is unlocked.
Compatibility issues with latest Android versions and some phone models (e.g., Pixel 7, Galaxy 23 Ultra).
App does not always remember alarm status without manual refresh, causing usability issues.

Recent reviews

Seems impossible to set up the App on a new android phone, will not accept the valid email and password. Used to work fine but now cannot set it up. Does not recognise my account. ... and the support email contact below doesnt work.

Je*****, 2025-02-03

They advertise it as CONTROLLABLE with Alexa BUT ITS NOT POSSIBLE TO CONNECT IT. They have the link from their site about that. You do as per instruction. Then you get the error code after you try to connect and pair it. Have emailed them. THEY NEVER REPLY. As per other users. They also cannot connect to Alexa. BAD SERVICE EDIT 27.1.25 Eaton reply back. Takes them 2 months to do so. Admitting it doesn't work and now got to wait weeks for a fix. BAD!! Do not buy this brand.