EatColo店舗版

This app is a useful tool designed to help restaurants efficiently manage reservations and improve customer service. Stores can publish seat availability and menu offerings to customers and smoothly accept reservations. In addition, it is possible to set plans according to customer needs and automatically manage reservations, which greatly contributes to streamlining store operations.

Main features

1. Reservation reception function
Customers can make reservations through the app by specifying the date, time and number of people, and can easily confirm the reservation at the store. Stores can check seat availability in real time and smoothly accept reservations. Last-minute cancellations and changes are reflected immediately, allowing you to quickly respond to customers.

2.Menu/plan setting function
Stores can freely set up multiple courses, all-you-can-drink plans, seasonal menus, etc. You can add photos, detailed descriptions, pricing information, and more to each plan, making it easier to offer attractive choices to your customers. Additionally, since customers can select their desired plan in advance, service when they visit the store goes smoothly.

3. Seat management function
You can set the seating arrangement and type (counter seats, private rooms, terrace seats, etc.) on the app and manage seats according to the reservation status. Stores can adjust seating arrangements according to crowd conditions, supporting a smooth flow of reservations and visits.

4.Customer management function
Since you can manage repeat customer information and past reservation history, you can provide services tailored to customer preferences and requests. Customer feedback and special requests are also logged in the app, helping to improve customer satisfaction.

5.Notification/reminder function
Automatically send reservation confirmation and reminder notifications to customers to encourage them to visit your store on the same day. By sending reminders to customers, it is expected to reduce the number of no-show cancellations and reduce the risk on the store side.

6. Setting cancellation policy
You can set a cancellation policy for reservations and notify them of cancellation fees and time restrictions in advance. This allows you to minimize the risk of store losses and prevent trouble with customers.

7.Report function
Data such as reservation status, number of visitors, and popular menus can be automatically aggregated to analyze sales and customer trends. This can be useful for attracting customers in the future and reviewing plans.