OB Booking

Streamline every reservation – from first enquiry to the guest being seated – with Booking App, the operational hub designed for modern restaurants.

WHY BOOKING APP
• Real-time floor map: Visualise areas, tables, capacities and live status at a glance.
• Fast booking creation: Add guest details, party mix (adults/children), time, notes and tags in seconds.
• Smart table assignment: Assign now or later, auto-highlight available time ranges, prevent conflicts.
• Sessions & limits: Close periods, set guest limits and manage special booking windows.
• Deposit control: Capture, charge, refund or mark no‑shows with audit clarity.
• Loyalty & vouchers: Create, issue and redeem customer vouchers and track balances.
• Multi-language: English & Simplified Chinese ready (extensible via i18n framework).
• Push notifications: Keep staff informed of new, updated, cancelled or seated bookings.
• Status pipeline: Confirm, seat, finish, restore, cancel, reject, no‑show – always know the state.
• Powerful search & filters: Quickly locate bookings, sessions or tables.
• Tablet friendly: Adaptive responsive layouts optimised for iPad and large screens.
• Performance & reliability: Backed by Firebase for auth, data and crash resilience.

OPERATIONAL CONTROL
Simplify front-of-house coordination: mark tables open/closed, block booking on specific tables, close all day, or add closed sessions for private events. Visual cues reduce mistakes and maximise seating efficiency.

CUSTOMER VALUE & RETENTION
Build return business with voucher issuance, balance tracking and loyalty workflows – all from the same operational surface, reducing system switching.

DEPOSITS & NO-SHOW RISK
Reduce lost revenue: configure deposit capture flows and process refunds or charges based on outcome (arrived, cancelled, no-show). Clear prompts help staff act consistently.

TEAM SPEED
One-tap actions: assign table, change table, refund deposit, move or edit bookings. Time range picker surfaces valid slots contextually to minimise training time.

DATA ACCURACY
Form controls enforce capacity and time-range validity while preventing double allocation. Audit-friendly status transitions preserve operational history.

MULTI-DEVICE EXPERIENCE
Run seamlessly on phones for mobility and tablets for host stand control. Orientation-flexible design ensures clear floor visibility.

PRIVACY & SECURITY
Uses secure authentication, scoped access to booking data and encrypted transport. Crash reporting and analytics support stability improvements – never for ad tracking.

ROADMAP (HIGHLIGHTS)
• Advanced analytics & pacing
• Customer self-booking portal
• Deeper POS integrations



Transform the way you manage reservations – increase turn efficiency, reduce errors and enhance guest experience with Booking App today.