CARD SME Bank konek2CARD Android

CARD SME Bank konek2CARD

CARD SME Bank konek2CARD is a mobile banking service provided by CARD MRI.

Features & Capabilities

CARD SME Bank konek2CARD is a mobile banking app from CARD MRI that enables CARD SME Bank clients to manage accounts and perform financial transactions from Android devices. Users can monitor savings and loan balances, review transaction history, receive e-receipts, and access bank news and ATM locations. The app supports both self-initiated and agent-assisted services to suit different user needs.

Key features:

  • Balance inquiry, mini statement (last 10 transactions) and e-statement (last 60 days / 200 entries)
  • Transaction history for mobile app activity (up to 30 days)
  • Self services: konek2PAY QR payments, cardless withdrawal via DCM QR, cash-out request, client-initiated loan and fund payments, Instapay transfers to other banks/e-wallets
  • Agent-assisted services: agent cash-in, cash-out completion, and payments with agent fees
  • Additional: buy load, pay bills, Katuparan payment, ATM locator, product & service info, inbox for e-receipts and messages

Mobile requirements: Android 6.0–10.0 (1 GB RAM). For support contact CARD SME Bank customer service.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
CARD SME CBS
Google Play Store
https://play.google.com/store/apps/details?id=com.dwidasa.sme.mb.android
Email:
ca*****@cardmri.com
Website:
https://www.cardmri.com/cardsmebank/

User Reviews

Users find the app convenient and secure when functioning correctly, offering useful financial services like insurance and loans. However, common issues include frequent and often unjustified account blocking, slow performance, and many bugs. Customer service is often unresponsive, compounding user frustration. The app also struggles with device compatibility, especially Huawei models, and lacks features such as full transaction history and reliable payment confirmations. These problems significantly impact user experience, especially for agents and less tech-savvy clients.
Pros
  • The app is convenient and easy to use when it works properly.
  • High security features provide confidence to users.
  • It offers affordable insurance and helpful loan services.
  • Customers can reach out to field staff for concerns.
  • The app facilitates smooth transactions for some users.
Cons
  • Frequent account blocking due to system errors or session timeout frustrates users.
  • The app is slow, times out often, and has many bugs, including issues with password reset and login.
  • Customer service is unresponsive or ineffective in resolving issues.
  • Compatibility problems occur with Huawei devices, including restrictions on emulator or cloned device usage.
  • Lack of transaction history visibility and poor notification system cause inconvenience.
Recent reviews
last year worst experienced should literally work "konek" u should connect your client as well no transparency not your client would adjust if you're lack of staff why lack of staff? that is the mean issue u I can rate as Zero poorly service
by Ja*****, 2025-01-15

after the update, my account is blocked and I cant use my available balance.. i can only open the app and check my balance.. I already concerned it to the customer service bit they didn't able to fix my problem.. they all say the same thing to reset my credentials, I already reset it 5+ times and didn't fix the problem.. my account is not the problem, your system is the problem..
by Ch*****, 2024-12-01
View all user reviews ›

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