DropDesk - Sistema de Chamados Android

DropDesk - Sistema de Chamados

Application specialized in the management and control of helpdesk and servicedesk calls

Features & Capabilities

DropDesk is a comprehensive helpdesk and servicedesk application designed to streamline the management and control of support calls. It enables companies to efficiently handle customer interactions by unifying all communications in one platform accessible via Android smartphones.

Key features include managing call priorities, tracking time worked, setting due dates, attaching files, and closing tickets. It supports automatic call registration through the DropDesk Client App using a reference code. The system offers a dashboard for insightful ticket information, registration for attendants and customers, sector/product-based reporting, configurable notifications, and 100% online cloud backup to ensure data security.

End users benefit from easy call opening, closing, and cancellation, notification updates, live chat conversations, and the ability to send attachments. With features designed to enhance both agent and customer experience, DropDesk helps companies provide exceptional customer support efficiently.

User Growth & Download Statistics

By:
DropDesk Tecnologia de Software
Downloads:
17,359 1
Version:
2.27.52 Last updated: 2024-01-27
Version code:
206
Creation date:
2019-07-22
Publisher country:
BR BR
Permissions:
  • android.permission.CAMERA Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.MANAGE_DOCUMENTS High risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.READ_MEDIA_AUDIO High risk
  • android.permission.READ_MEDIA_IMAGES High risk
  • android.permission.SYSTEM_ALERT_WINDOW High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
  • android.permission.WRITE_INTERNAL_STORAGE Moderate risk
  • See more
Size:
65.36MB
Email:
dr*****@dropdesk.com.br
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-21
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
DropDesk Tecnologia de Software
Google Play Store
https://play.google.com/store/apps/details?id=com.dropdeskadmin
Email:
dr*****@dropdesk.com.br
Website:
https://www.dropdesk.com.br/

User Reviews

nice and useful app for daily life and activities
by Su*****, 2021-03-15
View all user reviews ›

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