D-Hub Admin

Doorstep Hub Super Admin is the official management console for the Doorstep Hub service platform. Designed exclusively for authorized administrators and operations staff, it gives your team complete, secure control over your service marketplace — manage bookings, users, providers, payments, and daily operations from anywhere.

IMPORTANT: This app is a restricted internal tool for Doorstep Hub staff and authorized administrators only. A valid admin account issued by Doorstep Hub is required to sign in. It is not a consumer app.

SECURE ADMIN ACCESS
• Email and password sign-in protected by WhatsApp OTP two-factor verification
• Automatic session expiry to keep accounts safe on shared or lost devices
• Device and login-activity logging for a complete, transparent audit trail

BOOKINGS & ORDERS
• View, search, and filter all bookings and enquiries in real time
• Update order status and track progress from request to completion
• Manage CRM bookings and share payment links directly via WhatsApp
• Generate and share invoices as PDFs the moment an order is completed

USER MANAGEMENT
• Manage customers and service providers from a single dashboard
• Approve, block, restore, or remove accounts as needed
• Review new provider requests and professional applications
• Handle account deletion requests submitted from the website

PAYMENTS & WALLETS
• Track wallet transactions, gateway history, and GST records
• Monitor booking payments with clear paid/unpaid status and timestamps
• Review and process provider withdrawal and settlement requests

MARKETING & ENGAGEMENT
• Create and manage advertisements and promotions
• Add, edit, activate, or deactivate coupons on the fly
• Send targeted push notifications to customers and providers

INSIGHTS & CONTROL
• Dashboard overview of key operational metrics at a glance
• Role-based access control so each team member sees only what they need
• Configurable global settings and detailed admin logs

WHY DOORSTEP HUB SUPER ADMIN?
Everything needed to run your service business is unified in one fast, clean, and secure app. From confirming a booking to resolving a support ticket or reviewing revenue, it helps your team act quickly while keeping sensitive business and customer data protected.

PERMISSIONS
• Location is used to verify and log administrator sign-ins for security.
• Device information is collected to maintain the login audit trail.

SUPPORT
Need help? Contact your Doorstep Hub administrator or reach our team through the official Doorstep Hub support channels.

Doorstep Hub — service management, simplified.