HD Control

HiDoor Control is the operator companion to the HiDoor platform. It's for businesses, couriers, drivers, staff and administrators who run the HiDoor service — not for placing customer orders.

You must be invited by HiDoor or a HiDoor business to use this app.

FOR VENDORS & STORE STAFF
• Accept, prepare and dispatch orders in real time
• Update menus, prices, stock and opening hours
• Pause orders instantly when you're busy
• Live sales, prep-time and order-volume stats
• Manage promotions and store profile

FOR COURIERS & DRIVERS
• Go online / offline with one tap
• See available delivery jobs near you
• Live navigation and customer contact
• Background GPS sharing while a delivery is in progress, so customers and dispatch can track ETA accurately
• Earnings, shift history and payout statements

FOR ADMINS & CALL CENTRES
• Cross-location order monitoring
• Manual driver assignment and live fleet view
• Refunds, wallet credits and customer support tools
• Vendor, hechsher and platform-wide settings

WHY BACKGROUND LOCATION?
Couriers' devices share GPS while a delivery is active so the customer can see live tracking and dispatch can re-assign jobs if needed. Location sharing only runs during an active shift and stops the moment the courier goes offline or completes the job. A persistent notification is shown the whole time.

SECURE BY DESIGN
• Role-based access — you only see what your role allows
• Two-factor available on sensitive accounts
• All actions logged for audit
• Payments handled by Stripe

Need access? Speak to your HiDoor business owner or email support@hidoorapp.com.