Reviews of Donegal

By: Donegal Mutual Insurance Company App

List of user reviews and ratings for Donegal

Total ratings

2.26 (Rating count: 27)

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Review summary

Most reviews describe the app as unusable due to repeated login and registration failures, inability to view policy details or sync policies, and general loading issues that prevent accessing content. A few users report only seeing policy numbers or basic data. The top recurring problems are login barriers, registration controls (greyed out), missing policy information, and PDFs not opening, indicating critical reliability and functionality gaps in the app.

Pros

Longstanding app presence; users have been using it for years.
Some users report that policy numbers are visible, indicating at least basic data may be accessible.

Cons

Frequent login issues: endless sign-in loops, incorrect credentials, or password/name changes not resolving the problem.
Registration problems: Register button is greyed out or registration fails.
Inability to access policy details or sync policies; only policy numbers or minimal data may be visible.
App often non-functional: content won’t load, crashes, or fails to navigate between screens.
PDF viewing not supported or cannot be opened within the app.

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User Reviews

Recent rating average: 1.60

All time rating average: 2.26

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82% (14)

Date	Author	Comment
2024-01-21	Wa*****	Downloaded twice same results Don't see policies and cannot sync policies! totally non-functional. Apparently been like this for 3 years... Pathetic
Downloaded twice same results Don't see policies and cannot sync policies! totally non-functional. Apparently been like this for 3 years... Pathetic
2023-12-09	Ka*****	App completely unfunctional
App completely unfunctional
2023-08-06	Ma*****	Wouldn't let me use my computer credentials to log in. Tried to register a new account on the app and it would not do anything after typing in all the information and clicking Register. Nothing happened. I can't access anything because I can't log in or create an App account to log in.
Wouldn't let me use my computer credentials to log in. Tried to register a new account on the app and it would not do anything after typing in all the information and clicking Register. Nothing happened. I can't access anything because I can't log in or create an App account to log in.
2023-07-23	Ty*****	Can't even open PDF documents with the app. How useless is that?
Can't even open PDF documents with the app. How useless is that?
2023-06-26	Ol*****	Use this app for years.
Use this app for years.
2022-11-12	Vi*****	I was able to see my policy numbers but nothing else. No policy detail, no proof of insurance. I uninstalled the app within 3 minutes of installing.
I was able to see my policy numbers but nothing else. No policy detail, no proof of insurance. I uninstalled the app within 3 minutes of installing.
2022-08-15	Sa*****	Cannot do anything past logging in, nothing else will load. Please fix!
Cannot do anything past logging in, nothing else will load. Please fix!
2022-07-19	Be*****	This app needs to have improvements by looking at the reviews a lot of people are having issues with this app please fix the bugs issues.
This app needs to have improvements by looking at the reviews a lot of people are having issues with this app please fix the bugs issues.
2022-07-18	Co*****	Will not get through to sign in. Just goes around in a circle.
Will not get through to sign in. Just goes around in a circle.
2022-05-25	Mi*****	Not to good can't never log in
Not to good can't never log in