Reviews of ARQ (formerly DolarApp)

By: DolarApp App

List of user reviews and ratings for ARQ (formerly DolarApp)

Total ratings

4.33 (Rating count: 24,682)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

ARQ (formerly DolarApp) is lauded for its ease of use, strong exchange rates with low fees, solid card options, and payroll usability. However, recurring drawbacks include slow support, account blocks/freezes without clear reasons, and occasional bugs or payment issues. The ARQ migration has also caused access problems for some users. Overall, users value the service but reliability and support gaps can undermine trust during critical transactions.

Pros

Easy-to-use and intuitive interface
Very competitive exchange rates with low fees, including zero ATM withdrawals
Card features with favorable conversion rates and optional interest-bearing accounts
Salary deposits without heavy commissions
Fast, reliable performance with generally bug-free experience

Cons

Slow or unresponsive customer support
Accounts blocked or frozen without clear explanation, sometimes with funds inaccessible
Bugs and payment/technical issues
Brand transition to ARQ causing access problems or confusion during migration

Upgrade to see all 314 reviews

User Reviews

Recent rating average: 3.80

All time rating average: 4.33

Upgrade to see all 314 reviews

19% (60)

Date	Author	Comment
2026-08-08	Is*****	Fast and easy
Fast and easy
2026-08-07	Jo*****	the use is simple and the service a great value.
the use is simple and the service a great value.
2026-08-07	ju*****	I live using Arq as my main financial services
I live using Arq as my main financial services
2026-08-03	Ab*****	Contratar premium realmente no da nada de beneficio, la TDC y TDD premium son exactamente iguales, no hay crédito real, todo es crédito garantizado, el soporte es terrible todo el tiempo es IA tratando de resolver problemas de la manera más hostil posible. Usen la TDC normal la Prestige no lo vale. Mal servicio, mala atención.
Contratar premium realmente no da nada de beneficio, la TDC y TDD premium son exactamente iguales, no hay crédito real, todo es crédito garantizado, el soporte es terrible todo el tiempo es IA tratando de resolver problemas de la manera más hostil posible. Usen la TDC normal la Prestige no lo vale. Mal servicio, mala atención.
2026-08-01	Jo*****	Experiencia pésima, se creó la cuenta con la finalidad de facilitar el manejo de divisas, y el primer inconveniente es que no se puede comprar en el extranjero, desde mi experiencia la propuesta de valor no se está cumpliendo. Ahora tengo dinero en la billetera sin poder utilizar.
Experiencia pésima, se creó la cuenta con la finalidad de facilitar el manejo de divisas, y el primer inconveniente es que no se puede comprar en el extranjero, desde mi experiencia la propuesta de valor no se está cumpliendo. Ahora tengo dinero en la billetera sin poder utilizar.
2026-07-30	Ca*****	Easy to use and reliable
Easy to use and reliable
2026-07-29	Ge*****	They blocked my account without any reason and I have a review pending for a month without being able to withdraw money!
They blocked my account without any reason and I have a review pending for a month without being able to withdraw money!
2026-07-29	Jo*****	Great app for global finances!The app has a highly appealing and modern design. It makes managing international payments and dollar accounts incredibly smooth and reliable. Highly recommended!
Great app for global finances!The app has a highly appealing and modern design. It makes managing international payments and dollar accounts incredibly smooth and reliable. Highly recommended!
2026-07-28	Fe*****	Excelente app para hacer pagos en otras divisas
Excelente app para hacer pagos en otras divisas
2026-07-27	Lu*****	Great app!
Great app!