Reviews of ARQ (formerly DolarApp)

By: DolarApp App

List of user reviews and ratings for ARQ (formerly DolarApp)

Total ratings

4.33 (Rating count: 23,969)

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Review summary

ARQ (formerly DolarApp) is lauded for its ease of use, strong exchange rates with low fees, solid card options, and payroll usability. However, recurring drawbacks include slow support, account blocks/freezes without clear reasons, and occasional bugs or payment issues. The ARQ migration has also caused access problems for some users. Overall, users value the service but reliability and support gaps can undermine trust during critical transactions.

Pros

Easy-to-use and intuitive interface
Very competitive exchange rates with low fees, including zero ATM withdrawals
Card features with favorable conversion rates and optional interest-bearing accounts
Salary deposits without heavy commissions
Fast, reliable performance with generally bug-free experience

Cons

Slow or unresponsive customer support
Accounts blocked or frozen without clear explanation, sometimes with funds inaccessible
Bugs and payment/technical issues
Brand transition to ARQ causing access problems or confusion during migration

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User Reviews

Recent rating average: 3.50

All time rating average: 4.33

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18% (53)

Date	Author	Comment
2026-07-01	an*****	Muy buena la experiencia hasta ahora sigo invirtiendo ese es el uso que le eh estado dando y sinceramente funciona bien al igual que su tarjeta todo muy rápido y sin comisión
Muy buena la experiencia hasta ahora sigo invirtiendo ese es el uso que le eh estado dando y sinceramente funciona bien al igual que su tarjeta todo muy rápido y sin comisión
2026-06-29	Al*****	Buena aplicación, amigable y sencilla de usar. Me gustaría que agregaran más medidas de seguridad, si se va a hacer un cargo a tu cuenta, que te notifiquen para que tu puedas dar la autorización.
Buena aplicación, amigable y sencilla de usar. Me gustaría que agregaran más medidas de seguridad, si se va a hacer un cargo a tu cuenta, que te notifiquen para que tu puedas dar la autorización.
2026-06-27	Di*****	Viaje recientemente a Europa y en todas partes la reciben, y en toda parte funciona. La app es bastante intuitiva.
Viaje recientemente a Europa y en todas partes la reciben, y en toda parte funciona. La app es bastante intuitiva.
2026-06-26	Ze*****	I live in the US. Why I can't use the app
I live in the US. Why I can't use the app
2026-06-26	El*****	Very useful international
Very useful international
2026-06-25	jo*****	I did a profound investigation and it seems that this one's still the less usurer between the rest, however, i'd like some improvements like a PC version, and more commodities, like adding more options on the investment acc, not just stocks and ETFs, i got a bit concern at first when i looked at the new trade fee, but after considerating other options, it seems like paying 70 bucks per year is great when other apps want to apply fees at getting money in or out, i'll stick but expect further imp.
I did a profound investigation and it seems that this one's still the less usurer between the rest, however, i'd like some improvements like a PC version, and more commodities, like adding more options on the investment acc, not just stocks and ETFs, i got a bit concern at first when i looked at the new trade fee, but after considerating other options, it seems like paying 70 bucks per year is great when other apps want to apply fees at getting money in or out, i'll stick but expect further imp.
2026-06-24	Mi*****	am very disappointed with ARQ. I made my first small transfer of 6 USDC. After that, my account was suddenly blocked. They opened it for 24 hours so I could withdraw my funds, but I was unable to do so due to technical issues. I wasted a lot of time trying to withdraw the money. After that, they blocked my account again. I clearly asked them multiple times to close my account and send me a confirmation, and that they can keep the 6 dollars. I am concerned because they have my personal documents
am very disappointed with ARQ. I made my first small transfer of 6 USDC. After that, my account was suddenly blocked. They opened it for 24 hours so I could withdraw my funds, but I was unable to do so due to technical issues. I wasted a lot of time trying to withdraw the money. After that, they blocked my account again. I clearly asked them multiple times to close my account and send me a confirmation, and that they can keep the 6 dollars. I am concerned because they have my personal documents
2026-06-24	Ge*****	Very simple and easy to use
Very simple and easy to use
2026-06-22	Ch*****	a good choice!
a good choice!
2026-06-19	Ju*****	Tiene un bug en la creación de usuario, si ingresa el correo y lo verifica pero da hacía atrás, aunque pidas un nuevo código, ya no sirve y no deja avanzar. Te llega el nuevo código, ingresas al correo, verificas y aparece en la pantalla verificación de correo de la app y es un bucle
Tiene un bug en la creación de usuario, si ingresa el correo y lo verifica pero da hacía atrás, aunque pidas un nuevo código, ya no sirve y no deja avanzar. Te llega el nuevo código, ingresas al correo, verificas y aparece en la pantalla verificación de correo de la app y es un bucle