DK Nexa

DKNexa is the complete customer service, CRM, and management platform your team carries in their pocket. Communicate with clients, organize sales, and track projects without leaving WhatsApp—all in a single app.

💬 OMNICHANNEL CUSTOMER SERVICE
Centralize WhatsApp conversations and other channels in a single inbox. Send text, audio, images, videos, and documents, use quick replies, automatically translate messages, and never lose the history of a service interaction.

🤖 ARTIFICIAL INTELLIGENCE
Use an AI agent integrated into the chat to suggest responses, summarize conversations, and streamline customer service. Generate ready-made message variations for follow-up with just a few taps.

📋 CRM AND CONTACT MANAGEMENT
Register, organize, and segment your contact database with groups and custom fields. Import lists and keep everything synchronized with the web dashboard.

📊 SALES KANBAN
Track negotiations on a Kanban board with customizable columns, drag cards between stages, and never miss a sales opportunity.

🗂️ PROJECT MANAGER
Organize team tasks with a Kanban board, list, and interactive Gantt chart. Add checklists, comments, attachments, time tracking, and task dependencies.

💰 FINANCIAL
Control accounts payable and receivable, bank accounts, categories, cost centers, and suppliers. Record payments and track the consolidated balance directly from your mobile phone.

📣 CAMPAIGNS
Send mass messaging campaigns to contact groups, track progress in real time, and monitor delivery rates.

🔁 AUTOMATED FOLLOW-UP
Configure playbooks and automatic follow-up sequences for unresponsive contacts, triggered by time, tags, or inactivity. Monitor all active follow-ups and generate personalized messages with AI.

📅 SCHEDULE AND REMINDERS
Schedule automatic birthday messages, schedule one-off mailings, and view everything on a monthly calendar.

🔒 SECURITY AND PERFORMANCE
Secure login, data always synchronized with the DKNexa web panel, and real-time push notifications so you don't miss any customer service interactions.

Ideal for sales, support, and customer service teams that need agility without sacrificing organization. Everything you configure on the DKNexa web panel also works in the app, with the same account.

Download DKNexa and take your customer service, CRM, and project management anywhere.