Reviews of Directed SmartStart

By: VOXX DEI, LLC App

List of user reviews and ratings for Directed SmartStart

Total ratings

4.49 (Rating count: 3,162)

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Review summary

Users praise remote start, tracking, and ease of use, but report recurring connectivity and account/setup issues. When connected, it works well and provides convenience and peace of mind; reliability gaps in Bluetooth, login flows, and server responses are the main drawbacks.

Pros

Remote start and car control from the app (including unlock feature)
Real-time tracking and vehicle status (location, battery voltage, interior temperature)
Easy-to-use interface and quick, intuitive operation
Convenience and peace of mind when the system is connected

Cons

Bluetooth/app connectivity is unreliable with frequent disconnects or failures to connect near the vehicle
Registration and account setup often fail due to server errors or unknown responses
App frequently logs out or requires re-login, causing workflow friction
Occasional remote connectivity issues between the app and the truck

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User Reviews

Recent rating average: 3.90

All time rating average: 4.49

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22% (16)

Date	Author	Comment
2026-08-07	J *****	the app glitches and doesn't connect to, it was working great and all of a sudden you can't add it on more than one cell phone for some odd reason but when it's working on the main phone that I always use now it doesn't want to work it won't even update anymore. what is really going. can you please fix your s***!
the app glitches and doesn't connect to, it was working great and all of a sudden you can't add it on more than one cell phone for some odd reason but when it's working on the main phone that I always use now it doesn't want to work it won't even update anymore. what is really going. can you please fix your s***!
2026-07-31	Jo*****	does what it's supposed to. .. as long as ya got signal
does what it's supposed to. .. as long as ya got signal
2026-04-22	Ph*****	Works well for me, very responsive, especially compared to the old versions.
Works well for me, very responsive, especially compared to the old versions.
2026-03-05	bi*****	works good
works good
2026-02-03	DA*****	I think since the re-install. It seems to be working pretty well. We will see how long... 3 stars for now since it drained my truck battery 4Xs already almost about 2 months of installation. Update in approximately 2 weeks from now...
I think since the re-install. It seems to be working pretty well. We will see how long... 3 stars for now since it drained my truck battery 4Xs already almost about 2 months of installation. Update in approximately 2 weeks from now...
2026-01-08	ca*****	so convenient. one of the many things that this app can do is unlock your car if you accidentally lock the keys inside your car!!!!!!!!!!!!
so convenient. one of the many things that this app can do is unlock your car if you accidentally lock the keys inside your car!!!!!!!!!!!!
2026-01-06	We*****	works great very handy and stressful situations
works great very handy and stressful situations
2025-12-19	Da*****	Great app
Great app
2025-12-14	Ha*****	Love The App & Everything About The Alarm System
Love The App & Everything About The Alarm System
2025-12-10	D *****	directed smart start is a 0 star
directed smart start is a 0 star