Reviews of Dinnerly

By: Marley Spoon App

List of user reviews and ratings for Dinnerly

Total ratings

4.13 (Rating count: 4,693)

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Review summary

The Dinnerly Android app is plagued by frequent crashes, error messages, and billing/cancellation problems, with poor in-app support and several usability glitches. Users also report missing/damaged deliveries. A minority note that when the app works, Dinnerly offers good value with easy recipes and a wide meal selection. Overall, stability, billing reliability, and in-app support are the strongest recurring pain points.

Pros

When the app is functioning, it provides usable access to menus/recipes and lets you manage orders.
Dinnerly is generally described as good value with easy-to-prepare meals and decent portions when deliveries arrive.
There is a wide variety of meals available, giving users many options to choose from.

Cons

Frequent app crashes and persistent errors like “Oops! Something went wrong” across multiple devices.
Billing and cancellation issues via the app, including unexpected charges and difficulty canceling or skipping deliveries.
Lack of in-app problem reporting or direct access to real human support; problems often require using the website or chatbots.
Usability issues within the app (e.g., cannot pick meals in the app, favorite recipes list refreshing to the top, login/app downtime).
Delivery-related problems (missing/damaged items, late deliveries) are a recurring frustration mentioned alongside app issues.

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User Reviews

Recent rating average: 1.80

All time rating average: 4.13

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51% (41)

Date	Author	Comment
2026-07-17	*****	If I could give 0 stars I would. Customer service is a joke, they don't respond to emails. Ingredients are ALWAYS bad or missing. Deliveries are inconsistent. The credit system is unfair, just give me my money back! Prices are ridiculous compared to affordable grocery retailers for what you get.
If I could give 0 stars I would. Customer service is a joke, they don't respond to emails. Ingredients are ALWAYS bad or missing. Deliveries are inconsistent. The credit system is unfair, just give me my money back! Prices are ridiculous compared to affordable grocery retailers for what you get.
2026-07-08	Br*****	No real customer service. Twice I've received orders with decaying food. Their solution was to give me a $10 credit.
No real customer service. Twice I've received orders with decaying food. Their solution was to give me a $10 credit.
2026-06-23	Ta*****	The app is horrible. I keep having to delete and reinstall it as it keeps popping up with an 'Oops please retry' message
The app is horrible. I keep having to delete and reinstall it as it keeps popping up with an 'Oops please retry' message
2026-06-07	De*****	"Oops something went wrong"
"Oops something went wrong"
2026-05-24	Ja*****	food and service are great. the app refuses to connect unless I reinstall it or restart my whole phone. restarting my phone doesn't work half the time. would rate 5 starts if i didn't have to do this to use the app.
food and service are great. the app refuses to connect unless I reinstall it or restart my whole phone. restarting my phone doesn't work half the time. would rate 5 starts if i didn't have to do this to use the app.
2026-05-09	Sh*****	Love the meals but the app continuously goes to Oops, please retry. The only way to get it to work within a decent time frame (i.e. less than 48hrs), is to uninstall and reinstall.
Love the meals but the app continuously goes to Oops, please retry. The only way to get it to work within a decent time frame (i.e. less than 48hrs), is to uninstall and reinstall.
2026-05-04	Va*****	it's not opening PLEASE FIX IT
it's not opening PLEASE FIX IT
2026-04-29	Sa*****	ads for 2.99 a portion... install the app it becomes 5.00 .... bait and switch. The old con.
ads for 2.99 a portion... install the app it becomes 5.00 .... bait and switch. The old con.
2026-04-22	Be*****	Thanks for the updates in the app to see more meals at once. The backend is really slow now for some reason. Hopefully this is something you're looking at fixing soon. Requesting each page information can take 2x as long as the last version. Update since review 11/21. the performance improvements are working a treat. thank you 😇
Thanks for the updates in the app to see more meals at once. The backend is really slow now for some reason. Hopefully this is something you're looking at fixing soon. Requesting each page information can take 2x as long as the last version. Update since review 11/21. the performance improvements are working a treat. thank you 😇
2026-03-31	De*****	good food
good food