DIGIBOX for Customer

DigiBox is Bangladesh's smart parcel locker service. Shop from your favorite online stores and collect your parcels from a secure DigiBox locker near you — whenever it suits you. No more missed deliveries, no waiting for couriers, no coordinating with riders.

HOW IT WORKS
• Order Delivered — your parcels are delivered to a DigiBox locker point
• Get notified — we alert you the moment your parcel is dropped
• Collect anytime — open your locker with a one-time OTP code or QR scan at the kiosk touchscreen

KEY FEATURES
• Real-time parcel tracking — follow every step of your parcel's journey, from order placement to locker drop-off
• Instant pickup codes — secure OTP and QR codes generated for every parcel, right in the app
• Drop-off alerts — push notifications and SMS the moment your parcel is ready for collection
• Locker locator — find DigiBox points near you and get directions
• Complete history — all your collected, returned, and expired parcels in one place
• Expiry reminders — know exactly how long you have to collect before a parcel is returned

WHY DIGIBOX?
• Collect 24/7 — your schedule, not the courier's
• Secure — lockers open only with your unique OTP or QR code
• Contactless — no handover, no cash, no hassle
• Fast — in and out in under a minute

Need help? Our customer care team is one tap away, right inside the app.

Download DigiBox today and take control of your deliveries.