대구공공시설관리공단 헬프라인

The "Daegu Public Facilities Management Corporation Helpline" allows you to conveniently anonymously report and inquire about compliance in real time anytime, anywhere. You can also check the progress and processing of reports and inquiries and follow-up reports.




★ Features of the “Daegu Environment Corporation Helpline” app

- It is operated by an independent third-party professional company (Red Whistle) to ensure confidentiality and anonymity.




★ What applies to this helpline

1. Anonymity guaranteed

This system does not create or maintain internal access logs containing Internet Protocol (IP) addresses, so users cannot be tracked and anonymity is guaranteed.


2. Strengthening security

This system is equipped with a firewall, hardware web firewall, and intrusion detection system (IPS), and security control is implemented 24 hours a day, 365 days a year.


3. Report storage and access rights

Reports and questionnaires are stored directly on Red Whistle's secure server for security purposes and can only be accessed by audit staff authorized to process reports.




★ Precautions

Be sure to take note of the unique number assigned after submitting the report or inquiry form, and check the response and progress of the audit manager through processing confirmation a few days later.

Be careful not to expose yourself. When filling out a report, be careful not to reveal any circumstances that could lead to guessing who you are.


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Developer contact information: 02)855-2300
Red Whistle Co., Ltd., 3 Gongwon-ro, Guro-gu, Seoul
http://www.redwhistle.org