동대문구시설관리공단 헬프라인

Meet the convenient Dongdaemun-gu Facilities Management Corporation helpline application.

Convenient helpline reporting and compliance inquiries in real time, anytime, anywhere
It is also possible to check the progress and processing of reports and inquiries and to provide follow-up reports.

★ Features of the Dongdaemun-gu Facilities Management Corporation helpline
- It is operated by an independent third-party professional company (Red Whistle) to ensure confidentiality and anonymity.
- Over 500,000 executives and employees from 150 companies, including major financial institutions, large corporations, central administrative agencies, local governments, and public enterprises in Korea, are using the Red Whistle Helpline.

★ What applies to this helpline
1. Anonymity guaranteed
This system does not create or maintain internal access logs containing Internet Protocol (IP) addresses, so users cannot be tracked and anonymity is guaranteed.
2. Strengthening security
This system is equipped with a web firewall and an intrusion detection system (IPS), and security control is implemented 24 hours a day, 365 days a year.
3. Report storage and access rights
Reports and inquiries are stored directly on Red Whistle's secure server for security purposes and are accessible only to those authorized to process reports.

★ Precautions
- Be sure to take note of the unique number (6 digits) assigned after submitting the report or inquiry form, and check the response and progress of the audit manager through processing confirmation a few days later.
- Be careful not to expose yourself. When filling out a report, be careful not to reveal any circumstances that could lead to guessing who you are.

★ Instructions
If you encounter an error while using the app or have any suggestions or questions, please contact us.
We always welcome your feedback.