Features & Capabilities

The new Dexcom Follow App is part of the Dexcom SHARE® system.
Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app.
Dexcom Follow works seamlessly with your loved one’s Dexcom CGM, giving you visibility into their glucose data, even when they’re far away. Dexcom Follow allows you to view and follow their glucose levels, trends and data right from the app. Whether your child is in school, your parent lives independently, or your partner is traveling, Dexcom Follow helps you stay connected and informed.
With Dexcom Follow, you can:
• Receive glucose information of up to 25 different Sharers – children, friends, or other loved ones – if you know multiple people with diabetes
• Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside of target range

Customer Feedback
If you’re experiencing any technical issues or need help with a Dexcom product, we recommend reaching out to our dedicated support team at 1-888-738-3646. This ensures your privacy is protected and allows us to assist you faster than through the app store.
Please note that Dexcom is required to follow up on product-related concerns. If your review includes a comment that needs further attention, a technical support representative may contact you to gather more details and help resolve the issue.

*Do not use Dexcom Follow for treatment decisions, such as insulin dosing. The Sharer should follow instructions on the CGM system.

User Growth & Download Statistics

App
By:
Dexcom
Downloads:
173,593 5.11K
Rating:
2.48
(695)
0.02
Version:
1.2.0.1158 Last updated: 2026-05-04
Version code:
1158
Creation date:
2025-09-03
Publisher country:
US US
Permissions:
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.QUERY_ALL_PACKAGES High risk
  • android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
  • android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS Moderate risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.RECEIVE_BOOT_COMPLETED Low risk
  • android.permission.SCHEDULE_EXACT_ALARM Low risk
  • android.permission.WAKE_LOCK Low risk
  • See more
Size:
128.86MB
Email:
ap*****@dexcom.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-08
Compare stats and ranking:

Other platforms

Apple
Dexcom Follow (v1.3.0)
1.60 (766)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Dexcom
Google Play Store
https://play.google.com/store/apps/details?id=com.dexcom.followglobal
Email:
ap*****@dexcom.com
Website:
http://www.dexcom.com/customer-care/contact-us

User Reviews

The Dexcom Follow app is valued when it works: landscape view with glucose and time improves usability, easy to use, and appears life-saving. However, many reviews repeatedly report critical reliability problems: missing/delayed alerts, data gaps or 'No Data', frequent freezes and need to refresh, and loss of quick-glance features. These issues pose safety risks, especially for caregivers monitoring children at night. Overall, usefulness depends on stability and timely notifications.
Pros
  • Landscape view now shows blood sugar and time and is easier to navigate
  • Easy to use
  • Has saved lives when it functions correctly
  • When it works well, the app provides effective glucose monitoring and follow features
Cons
  • Alerts/notifications are unreliable or missing, which can be dangerous
  • Frequent data gaps or No Data that prevent monitoring
  • Frequent freezes/crashes and need to refresh or restart the app
  • Loss of quick-glance features and widgets (no longer easy to view at a glance)
  • Connectivity/server issues causing downtime or delayed updates
Recent reviews
Trying to follow my Dad because of his health issues. can not scroll on the app to get things signed in. Have uninstalled and reinstalled. The email link opens app but will not scroll to link in.
by Ni*****, 2026-05-26

well made but the account linking process is overly complex, though that's probably due to HIPPA regulations.
by Z *****, 2026-05-23

app is super slow to load, and has stopped providing notifications
by Je*****, 2026-05-23
View all user reviews ›

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