Dell AR Assistant

Name: Dell AR Assistant
Rating: 3.195122 (179 reviews)
Author: Dell Inc.

By: Dell Inc.

Step by step guidance when replacing parts on a Dell system through AR.

Features & Capabilities

The Dell AR Assistant Chrome extension leverages augmented reality (AR) technology to offer users detailed, step-by-step guidance for replacing parts on Dell systems. This innovative tool transforms complex disassembly and reassembly tasks into a guided, user-friendly process, empowering users to perform repairs with confidence and ease.

Designed to facilitate an assisted self-service experience, the Dell AR Assistant reduces reliance on professional technicians by providing precise visual instructions directly on the hardware. Whether you are replacing components or conducting system maintenance, this AR-based solution ensures accuracy, efficiency, and convenience in Dell system repairs.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

3.3 Last updated: 2026-03-16

Version code:

Creation date:

2020-07-02

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.HIGH_SAMPLING_RATE_SENSORS Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.INTERNET Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE Low risk
android.permission.ACCESS_NETWORK_STATE Safe
com.dell.arassist.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

200.93MB

Email:

mo*****@dell.com

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 268,100 ▲ 2,357

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Dell Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.dell.arassist

Email:

mo*****@dell.com

User Reviews

Dell AR Assistant offers a promising augmented reality tool that simplifies Dell computer repairs, especially for newer models. Users appreciate its innovative concept and helpful guidance for self-repair and assembly. However, many reviewers report significant limitations, such as restricted device compatibility primarily to 2024 and newer models, missing many Dell devices, and persistent bugs causing app crashes. Additionally, user interface issues and long download times hinder the overall experience, reducing the app's practicality and accessibility for a broader user base.

Pros

Innovative AR concept specifically designed for computer repair and assembly.
Provides an interactive experience that can simplify technical procedures for users of varying skill levels.
Allows users to dismantle and assemble Dell Precision devices confidently.

Cons

Limited support for older models; the app mainly supports systems from 2024 and newer.
Incomplete device model selection, excluding many Dell models such as Alienware desktops and various Precision series laptops.
Frequent app crashes and bugs, including issues with camera initialization and service tag entry.
Poor user interface experience, such as lack of exit options and disregard for Android back button functionality.
Long file download times and connectivity issues during use.

Recent reviews

⭐⭐⭐⭐⭐

Ni*****, 2026-03-02

Dell XPS 9700 is not included. 2 stars instead of 1 because I can use the manual for XPS 9710 as quite similar, but I had to do the leg work to check that. Not impressed so far.