Reviews of Fixi

By: Decos Information Solutions

List of user reviews and ratings for Fixi

Total ratings

4.00 (Rating count: 12,362)

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Review summary

Users find Fixi easy and effective for reporting local issues and appreciate its potential to improve neighborhoods quickly. However, many report bugs related to photo permissions, app crashes, poor login experiences, and UI frustrations such as oversized buttons. The backend assignment of reports is inflexible, sometimes resulting in unresolved issues being marked handled prematurely. While the app concept is praised, technical stability and user interface improvements are needed for better reliability and usability.

Pros

Easy and straightforward to use for reporting issues.
Allows quick and accurate reporting of local problems with location and photos.
Helps improve the neighborhood by facilitating communication with municipal services.
Service response is sometimes very quick, resolving dangerous issues promptly.

Cons

Photo upload and permissions handling is buggy; app repeatedly asks for permissions despite them being granted.
Frequent crashes especially on certain devices and when logged in via Facebook.
User interface issues, such as overly large buttons that obscure the map and unintuitive navigation.
Inflexible assignment of reports to responsible departments leading to premature closure of unresolved issues.
Problems with login and session management, including forced webview for Google login and quick logouts.

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User Reviews

Recent rating average: 3.40

All time rating average: 4.00

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160% (8)

Date	Author	Comment
2025-01-22	Ch*****	Unflexibel in the assignment of responsible department. Quickly assigns to the town, what should be assigned to the county/state/etc. The town passes it on and marks it as "handled", even when the issue is still there.
Unflexibel in the assignment of responsible department. Quickly assigns to the town, what should be assigned to the county/state/etc. The town passes it on and marks it as "handled", even when the issue is still there.
2024-12-26	ba*****	The buttons are so large since the last update I barely see the map.
The buttons are so large since the last update I barely see the map.