Reviews of Diners Club International

By: Diners Club Travel Tools

List of user reviews and ratings for Diners Club International

Total ratings

2.81 (Rating count: 1,338)

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Review summary

User reviews for the Diners Club International Android app consistently report major reliability and usability issues. The app frequently lags, crashes, and fails to perform core tasks like booking lounges or accessing lounge QR codes. Users also face login and verification problems, including deductions and logout issues. Lounge availability is limited and not consistently shown across airports, with domestic Indian lounges often unavailable. Onboarding is clumsy and confusing, and some accounts report incorrect spending displays. Overall, the app is seen as unreliable with limited lounge access.

Pros

Excellent application
Excellent card
Good

Cons

Performance issues: lag, bugs, and slow loading make the app unreliable.
Lounge access failures: lounges not showing, access denied at multiple airports, and cross-app issues with Priority Pass, QR, and digital/physical cards.
Login and verification problems: difficulties logging in, frequent logouts after verification, and nonrefundable verification charges.
Poor onboarding and usability: not user-friendly, no clear registration guidance, and a large app size with limited features.
Limited lounge network and coverage: domestic Indian lounges often not shown; lounges are not available across all countries.

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User Reviews

Recent rating average: 1.50

All time rating average: 2.81

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75% (48)

Date	Author	Comment
2026-02-24	Sh*****	Good
Good
2026-02-15	Je*****	I added all the details while activating the account, amount is deducted and then your app says, something went wrong.
I added all the details while activating the account, amount is deducted and then your app says, something went wrong.
2026-01-29	Jo*****	The app lags and is buggy. Most of the features dont work.
The app lags and is buggy. Most of the features dont work.
2025-12-08	Ni*****	i cant book loungue....
i cant book loungue....
2025-11-30	ji*****	unable to get login to priority pass or lounge qr using Hdfc diner Privilege cards
unable to get login to priority pass or lounge qr using Hdfc diner Privilege cards
2025-11-30	Vi*****	disgusting app, not at all user friendly, no guidance for registration whatsoever. Never get a card affiliated with diners club.
disgusting app, not at all user friendly, no guidance for registration whatsoever. Never get a card affiliated with diners club.
2025-10-18	Ak*****	very bad service not to use ..
very bad service not to use ..
2025-10-08	Ni*****	very bed
very bed
2025-09-21	Ed*****	Doesn't work most of the time
Doesn't work most of the time
2025-09-18	Bh*****	it is not showing lounges for the Indian domestic airport at all. Are we not authorized to use domestic airport lounges by Diners card?
it is not showing lounges for the Indian domestic airport at all. Are we not authorized to use domestic airport lounges by Diners card?