DC311 Android

DC311

By: Government of the District of Columbia App
The Office of Unified Communications’ (OUC) 311 Call Center Operation

Overview

Google Play Store
Downloads
19,463 ▲ 58
Data as of 2026-08-17
Rating:
2.77
(88)
Version:
7.1.0
Last updated: 2026-07-16
Ranking
#433,314 ▼ 1,036
Overall

Features & Capabilities

DC311 is a Chrome extension powered by the Office of Unified Communications (OUC) to streamline access to DC government services. It serves as a one-stop resource for residents, visitors, and constituents seeking government contacts, services, and essential information in the District of Columbia. With DC311, users can quickly connect with the official 311 call center operations, enhancing their experience and efficiency when navigating government resources.

User Growth & Download Statistics

App
By:
Government of the District of Columbia
Downloads:
19,463 58
Rating:
2.77
(88)
Version:
7.1.0 Last updated: 2026-07-16
Version code:
700045
Creation date:
2016-11-16
Publisher country:
US US
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.ACTIVITY_RECOGNITION High risk
  • android.permission.SYSTEM_ALERT_WINDOW High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.ACCESS_WIFI_STATE Low risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.INTERNET Low risk
    • See more
Size:
127.27MB
Email:
mo*****@dc.gov
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-08-17
Compare stats and ranking:

Ranking

# 433,314 ▼ 1,036

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Government of the District of Columbia
Google Play Store
https://play.google.com/store/apps/details?id=com.dcgov.oucdc311
Email:
mo*****@dc.gov
Website:
http://dc.gov

User Reviews

Pros
  • Super easy to report issues and receive notifications on requests
  • Convenient to use compared to calling 311 services
  • Centralized information on various city services
  • Allows users to feel engaged in community duties
  • Quick response for some specific requests (e.g., furniture pickup)
Cons
  • Constantly crashes and closes tickets without appropriate work
  • Location features are broken, making it hard to report
  • Requires excessive permissions, raising privacy concerns
  • Difficult login process with problems related to password management
  • Mediocre user experience compared to the previous app, SeeClickFix
Recent reviews
Constantly closing tickets without any work being done or any response that shows he appropriate agency has even viewed the requests.
by Ro*****, 2024-11-21
barely works if at all, constantly crashing
by Ja*****, 2024-11-21
View all user reviews ›

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