TMF - Customer One

Name: TMF - Customer One
Rating: 3.3 (5379 reviews)
Author: Tata Capital Limited.

By: Tata Capital Limited.

Customer One is the mobile application for TCL Motor Finance Unit.

Features & Capabilities

Customer One is the official Android app from TCL Motor Finance that gives existing vehicle loan customers secure, on-the-go access to their loan accounts. Use the app to view EMI details, check payment history, download statements and repayment schedules, and raise or track service queries. Important disclosure: this app does not provide personal or instant loans and does not disburse new loans — it is strictly a servicing tool for existing TCL Motor Finance customers.

Key features:

View EMI details and complete payment history
Download account statements and repayment schedules
Register, submit, and track queries or service requests

Designed for ease of use and secure account management, Customer One helps TCL Motor Finance customers stay informed and in control of their vehicle loan accounts anytime, anywhere.

User Growth & Download Statistics

App Payments

By:

Tata Capital Limited.

Downloads:

843,487 1.31K

Rating:

3.30

(5,379) 2 ratings

Version:

6.2.0 Last updated: 2025-09-30

Version code:

Creation date:

2018-08-03

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.ACCESS_MEDIA_LOCATION High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

49.72MB

Email:

tm*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 73,683 ▼ 205

Other rankings

#23 in customer keyword 12 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Tata Capital Limited.

Google Play Store

https://play.google.com/store/apps/details?id=com.customerone

Email:

tm*****@gmail.com

Website:

http://www.tmf.co.in

User Reviews

Users consistently report login failures, app crashes, and inability to view or verify loan details and payments. Payments made often do not reflect in the app, leading to extra penalties. The app lacks essential features like complete EMI statements and downloaded account statements. Customer support is deemed ineffective, with many unresolved complaints. Privacy concerns are raised due to unnecessary permissions requested by the app, and overall user experience is frustrated by inaccurate billing notifications and poor app functionality.

Pros

Cons

App frequently fails to open or crashes after update or registration attempts.
Login issues, including not receiving OTPs and automatic logouts, preventing access to account.
Payments made through the app or third-party services often do not reflect in the app, causing confusion and extra charges.
Poor customer support with no resolution to issues despite multiple complaints raised through calls and emails.
Lack of essential features such as EMI statements, loan details visibility, payment receipts, and account statements download.
App requires unnecessary permissions violating privacy concerns and TRAI policies.
Notifications and reminders about payments are inaccurate or sent despite payments being made.

Recent reviews

Its a horrible app. Anybody cares to upgrade it? It not logging in now. Previously it was not showing loan details and top it off your prime service you people dont provide an alternative web service to check our loan details.

Sa*****, 2024-12-03

One the worst app that I installed....as I am not able to login through my phone number or user id ..also the customer support is very bad ...I mailed about this 20 days ago but couldn't receive any response