Reviews of The Crossing Guard App

By: Saritasa CG

List of user reviews and ratings for The Crossing Guard App

Total ratings

3.65 (Rating count: 119)

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Review summary

User sentiment is mixed: several reviews praise the easy login and simple punch-in/out when the app works, but many report reliability issues. The top pain points are geofence/location accuracy blocking punches, onboarding/login troubles, punch-out errors and confusing UI, plus privacy concerns about location and storage permissions. There are also reports of crashes and poor performance on older devices. Overall, users want a more reliable, privacy-conscious, and intuitive experience with clearer success/failure feedback for punches.

Pros

Simple login flow using phone number and employer code.
Clock-in/clock-out is quick and simple when the app functions.
The app is designed for time-tracking and location-based check-ins.

Cons

Location/geofence reliability issues (often reports of needing to be within 200 ft) prevent clock-in/clock-out even when users are at the site.
Frequent login/onboarding problems (difficulty logging in, registering, or password issues).
Clock-in/clock-out reliability problems (unconfirmed errors, spinning UI, or loops when signing out).
Privacy and permission concerns (permissions for storage and location tracking raise user alarms).
App instability and compatibility issues (bugs, 'cannot configure' errors, and poor support on older devices).

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User Reviews

Recent rating average: 2.00

All time rating average: 3.65

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62% (13)

Date	Author	Comment
2024-12-13	JO*****	This is a wonderful app. Makes it Easier for everyone. Just log in using your number and the code your employer gives you. Then when you are at the work location turn on location and check in and check out it's that easy and simple. I give this app 5+ STARS 🌟
This is a wonderful app. Makes it Easier for everyone. Just log in using your number and the code your employer gives you. Then when you are at the work location turn on location and check in and check out it's that easy and simple. I give this app 5+ STARS 🌟
2024-10-25	El*****	Can't always log in, and always says that I'm logging over 200 ft from my post, even if I'm standing right on my corners
Can't always log in, and always says that I'm logging over 200 ft from my post, even if I'm standing right on my corners
2024-09-29	Bi*****	Can not punch in or out it only shows the time I work in that week
Can not punch in or out it only shows the time I work in that week
2024-09-18	Co*****	It is impossible to find user instructions for the android app. App sometimes will not allow me to show my start time while it will allow me to show end of shift time with green box. Very frustrating!!!!!
It is impossible to find user instructions for the android app. App sometimes will not allow me to show my start time while it will allow me to show end of shift time with green box. Very frustrating!!!!!
2024-08-14	Ge*****	Hasn't worked on my corner yet will let login at home and accept my shifts don't know if it really is going to get me paid have to wait and see
Hasn't worked on my corner yet will let login at home and accept my shifts don't know if it really is going to get me paid have to wait and see
2024-08-09	on*****	Pure. Bs. Why would you want to have access to my shared storage with the ability to delete or modify My shared storage Also ability to read my personal shared store With full time internet access and ability to If receive commands from internet that's not A good look or feel
Pure. Bs. Why would you want to have access to my shared storage with the ability to delete or modify My shared storage Also ability to read my personal shared store With full time internet access and ability to If receive commands from internet that's not A good look or feel
2024-06-03	Ga*****	I, as well as many others, have had nothing but issues with this app. I am sick of trying to check in and it telling me repeatedly that I'm not at my spot when I've been there for at least 2 minutes if not longer. Also I will not turn on notifications, so let me opt out of that annoying pop-up. I do not trust this app to check me in, I don't want it having my location at any point in time, it's nothing but annoying, and I'd literally rather send a time-stamped picture of me arriving and leaving.
I, as well as many others, have had nothing but issues with this app. I am sick of trying to check in and it telling me repeatedly that I'm not at my spot when I've been there for at least 2 minutes if not longer. Also I will not turn on notifications, so let me opt out of that annoying pop-up. I do not trust this app to check me in, I don't want it having my location at any point in time, it's nothing but annoying, and I'd literally rather send a time-stamped picture of me arriving and leaving.
2024-05-30	W *****	Please create patch so that people with older phones can access the app. I can install the app but cannot get it to come up on phone.
Please create patch so that people with older phones can access the app. I can install the app but cannot get it to come up on phone.
2024-05-27	A *****	Started using app on 5/14/2024 easy to use, haven't had any major issues using it. Some glitches that need attention is it keeps reminding me to accept next weeks shifts after I already did and occasionally it says that I have to be within 200ft (geofence) to clock in, and I'm exactly at my corner. Other than those two things it's been a real good experience. Update, on 5/27/2024 I received a notification to remind me to clock in for shift. No school on memorial day!
Started using app on 5/14/2024 easy to use, haven't had any major issues using it. Some glitches that need attention is it keeps reminding me to accept next weeks shifts after I already did and occasionally it says that I have to be within 200ft (geofence) to clock in, and I'm exactly at my corner. Other than those two things it's been a real good experience. Update, on 5/27/2024 I received a notification to remind me to clock in for shift. No school on memorial day!
2024-05-15	Lu*****	I installed this app because I thought it was a good idea to clock in & out, but there's no way I can log in. Do I need to register or something? If yes, where & how? It just says to put my phone number, I did. But I don't have a password. How do I get this to work for me? I see more negative rates on this & and I'm sorry to say mine is too. Please fix this app. In the meantime, I'll ask my supervisor about it.
I installed this app because I thought it was a good idea to clock in & out, but there's no way I can log in. Do I need to register or something? If yes, where & how? It just says to put my phone number, I did. But I don't have a password. How do I get this to work for me? I see more negative rates on this & and I'm sorry to say mine is too. Please fix this app. In the meantime, I'll ask my supervisor about it.