List of user reviews and ratings for COPFCU Mobile
Total ratings
3.79 (Rating count: 29)
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User Reviews
Recent rating average: 2.50
All time rating average: 3.79
4 star
3 star
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-28 | NEEDS a "activate my card" feature on the app. Lost/compromised debit card took 28 days to replace,then activation number was incorrect on a Saturday, had to call customer service on Saturday. Automated call options are lengthy..Listen closely as our options have changed, recorded for quality assurance, so many options I didn't need but had to wade thru the sub menus. Frustrating when the bank is closed you're stuck till Monday. | ||
| NEEDS a "activate my card" feature on the app. Lost/compromised debit card took 28 days to replace,then activation number was incorrect on a Saturday, had to call customer service on Saturday. Automated call options are lengthy..Listen closely as our options have changed, recorded for quality assurance, so many options I didn't need but had to wade thru the sub menus. Frustrating when the bank is closed you're stuck till Monday. | |||
| 2024-04-08 | This app is ridiculously useless. Half the time it doesn't work with my thumbprint recognition to allow me to make a deposit, which forces me to travel to a branch to do so. I've tried a multitude of times, yet I'm still here, unable to log in to my banking, writing a negative comment. I really doubt that my thumb print has changed overnight. | ||
| This app is ridiculously useless. Half the time it doesn't work with my thumbprint recognition to allow me to make a deposit, which forces me to travel to a branch to do so. I've tried a multitude of times, yet I'm still here, unable to log in to my banking, writing a negative comment. I really doubt that my thumb print has changed overnight. | |||
| 2023-07-05 | Always friendly and professional service. Process loans very quickly. | ||
| Always friendly and professional service. Process loans very quickly. | |||
| 2023-05-06 | Does not show movement ridiculous | ||
| Does not show movement ridiculous | |||
| 2023-03-23 | This app is not available at the worst times. "Oops this site is unavailable, please try again later" | ||
| This app is not available at the worst times. "Oops this site is unavailable, please try again later" | |||
| 2021-04-05 | A eand we wssxxxx,loko no 70700000/ xx | ||
| A eand we wssxxxx,loko no 70700000/ xx | |||
| 2019-02-13 | Contains ads and no easy way to exit. Fix the exit. Make it logout and close the app. Edit: Working now. Thanks for the updates. | ||
| Contains ads and no easy way to exit. Fix the exit. Make it logout and close the app. Edit: Working now. Thanks for the updates. | |||
| 2017-03-03 | pretty good app | ||
| pretty good app | |||
| 2017-02-27 | Horrible app overly complex | ||
| Horrible app overly complex | |||
| 2017-02-08 | Old mobile app was easier to use | ||
| Old mobile app was easier to use | |||
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