SuperAGI Support

With SuperAGI Support, provide top-notch service to your customers from anywhere at anytime.

Omni-channel helpdesk
• Route all your support tickets from Email, Whatsapp, Instagram, Facebook and Live chat directly to your helpdesk.

Automated ticket assignment
• Assign conversations to your agents as per their availability with smart fallbacks to ensure no conversation takes a back seat.

Reduce waiting time for your customers
• Provide the best customer experience by configuring quick replies across channels. Respond to messages instantly via our notifications.

Prioritize your customer
• Conversational Tags can be created, for tagging conversation as per the requirement to avoid confusion and ensure speedy actions.

Equip your agents to provide quick and well-rounded service
• Use multiple filters to filter out conversations appropriately.
• Use the Profile and Orders Section to make well informed responses.