Reviews of Con Edison

By: Con Edison

List of user reviews and ratings for Con Edison

Total ratings

4.54 (Rating count: 14,073)

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Review summary

The Con Edison Android app is easy to use and good for viewing and paying bills, but persistent issues with login/biometrics, slow performance, and data problems, along with weak support, hinder its reliability.

Pros

Easy to use / intuitive interface.
Ability to view and pay bills online with history.
Timely access to billing information before the paper bill arrives.

Cons

Recurring login issues and password reset loops, including difficulty signing in.
Biometric/fingerprint login repeatedly broken after updates.
Performance problems like slow launches, freezes, or failing to load after updates.
Data issues such as incorrect payment information and password-manager incompatibility.
Lack of effective support or direct contact for app problems (canned replies).

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User Reviews

Recent rating average: 3.10

All time rating average: 4.54

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1% (31)

Date	Author	Comment
2026-06-23	Ef*****	Never had problems with them, the only worry me is how well the smart meter works that I'm not paying more for services. thank you 😊
Never had problems with them, the only worry me is how well the smart meter works that I'm not paying more for services. thank you 😊
2026-06-06	Ja*****	tempature data is incorrect, this app is reporting 71 degrees on a high energy usage day when it was 88 degrees. I'm sure this is under reporting everywhere.
tempature data is incorrect, this app is reporting 71 degrees on a high energy usage day when it was 88 degrees. I'm sure this is under reporting everywhere.
2026-06-02	TO*****	ITZ WORKZ 4 ME💯 # OFFICIALLY AWESOME 🥇♀️♀️🏳️‍🌈 #MY CON ED IZ ON POINT 📱🥶# MY APP MAKEZ IT SO MUCH EAZIER 4 ME 💯♋
ITZ WORKZ 4 ME💯 # OFFICIALLY AWESOME 🥇♀️♀️🏳️‍🌈 #MY CON ED IZ ON POINT 📱🥶# MY APP MAKEZ IT SO MUCH EAZIER 4 ME 💯♋