Reviews of Colive: Rent PG/Hostel/Room

By: Colive App

List of user reviews and ratings for Colive: Rent PG/Hostel/Room

Total ratings

3.32 (Rating count: 27,041)

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Review summary

Users praise the Colive app and some properties for design, comfort, hygiene, staff, and location. However, persistent issues include unresponsive support, delayed/refund of deposits, maintenance and pest problems, unreliable facilities, and billing concerns with alleged price changes and misrepresentation. Addressing support responsiveness, deposit handling, maintenance response times, and transparent billing would significantly improve user sentiment.

Pros

User-friendly app with solid functionality
Properties are well-designed with comfortable beds and furnishings
Staff are polite, approachable, and generally helpful
Convenient location with nearby shops, restaurants, and transport
Hygiene is maintained in common areas and overall property quality is high

Cons

Poor or unresponsive customer support and grievance handling
Security deposit refunds are delayed or not refunded after notice or cancellation
Maintenance issues and pest problems (bed bugs, cockroaches) with slow or no resolution; some facilities (elevator, lights) are unreliable
Billing and pricing concerns, including non-transparent charges and perceived rent increases
Alleged misrepresentation/scams (booking changes to different properties, non-refundability) leading to financial loss

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User Reviews

Recent rating average: 1.40

All time rating average: 3.32

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30% (130)

Date	Author	Comment
2026-08-18	Sh*****	Pathetic app and even more Pathetic service. Guys do not go for colives its worst service and they don't even listen and no one will be there to listen or talk all they do is create ticket and close without asking you if its resolved or not.
Pathetic app and even more Pathetic service. Guys do not go for colives its worst service and they don't even listen and no one will be there to listen or talk all they do is create ticket and close without asking you if its resolved or not.
2026-08-16	Ja*****	best app
best app
2026-08-16	Sa*****	Scam please don't install this they have very elaborate plans to scam and loot you. One installation is complete you won't be able to save your money.
Scam please don't install this they have very elaborate plans to scam and loot you. One installation is complete you won't be able to save your money.
2026-08-15	Ru*****	This entire company is a total scam, they do fake advertisements of all the services. The food is so bad the hygiene is the worst, you get food poisoning if you eat food from there. They will not refund your deposit even if there are no damages or dues from your side. The head office employees are also a scam. The behaviour of their property staff and office stay is absolutely worst and unprofessional.they harrassed me for a month. Do not ever use their services, they are pure scam.
This entire company is a total scam, they do fake advertisements of all the services. The food is so bad the hygiene is the worst, you get food poisoning if you eat food from there. They will not refund your deposit even if there are no damages or dues from your side. The head office employees are also a scam. The behaviour of their property staff and office stay is absolutely worst and unprofessional.they harrassed me for a month. Do not ever use their services, they are pure scam.
2026-08-15	Su*****	Fraudulent PG. Scammers. No deposit Returns. Rent increasing every month.
Fraudulent PG. Scammers. No deposit Returns. Rent increasing every month.
2026-08-10	Ap*****	very bad experience, dont ever go with this. sales team not even reply after the payment and I am worried about my refund of the reservation
very bad experience, dont ever go with this. sales team not even reply after the payment and I am worried about my refund of the reservation
2026-08-06	Pr*****	Broken application, no proper customer support. Property: Colive 403 Riga One week has passed and I am still not able to raise service request. Ceiling fan of my room is not working and manager is asking me to raise requests, this dumb broken app keeps on crashing while rasing request. Incompetent team is working on this app with no support.
Broken application, no proper customer support. Property: Colive 403 Riga One week has passed and I am still not able to raise service request. Ceiling fan of my room is not working and manager is asking me to raise requests, this dumb broken app keeps on crashing while rasing request. Incompetent team is working on this app with no support.
2026-08-05	Uj*****	Colive people are totally fraud they don't even return your amount and they try to hide certain amount on the name of deposit even they don't have customer care operational with helping nature.Every single person working in Colive are fraud.
Colive people are totally fraud they don't even return your amount and they try to hide certain amount on the name of deposit even they don't have customer care operational with helping nature.Every single person working in Colive are fraud.
2026-08-01	Re*****	too many hidden charges
too many hidden charges
2026-08-01	Ks*****	Doesnt work half the time, ypu make payment and it doesnt reflect in app so many times, service request is voice based and half the time it keeps saying something went wrong
Doesnt work half the time, ypu make payment and it doesnt reflect in app so many times, service request is voice based and half the time it keeps saying something went wrong