Honolulu 311

Name: Honolulu 311
Rating: 2.5070422 (166 reviews)
Author: Granicus LLC

By: Granicus LLC

Honolulu 311 is the official mobile app for the City & County of Honolulu, HI.

This app was removed from Google Play Store on 2025-12-01

Features & Capabilities

Honolulu 311 is the official mobile application for the City & County of Honolulu, Hawaii. This free and user-friendly app empowers residents and visitors to conveniently report city maintenance issues such as potholes, broken streetlights, cracked sidewalks, illegal dumping, and vandalized or broken signs directly from their smartphones.

With the simple interface and the ability to attach photos, Honolulu 311 makes reporting problems quick and efficient, ensuring that the city can respond promptly. This app streamlines communication between the community and local government, helping maintain the beauty and safety of Honolulu. Download Honolulu 311 today and help keep your city in top shape!

User Growth & Download Statistics

App Community

By:

Downloads:

Rating:

Version:

3.14.0 Last updated: 2024-07-31

Version code:

2024073116

Creation date:

2011-10-27

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.CHANGE_CONFIGURATION High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk

Size:

28.88MB

Email:

su*****@rocksolid.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-12-01

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Granicus LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.citysourced.honoluluhi

Email:

su*****@rocksolid.com

Website:

https://one.rocksolid.com/

User Reviews

Users appreciate that the app can lead to real-world fixes for reported issues like missing signs and rusty pipes. However, many encounter frequent crashes, startup freezes, and problems uploading photos. Reports are often misrouted without feedback, and some users find the interface difficult, especially seniors. Although connecting to official websites, the app's reliability and responsiveness issues lead to frustration and doubts about its effectiveness.

Pros

Reports can result in issues being fixed, like missing street signs and rusty pipes.
The app connects to city and county websites, facilitating official complaint submissions.
Some users successfully reported problems and saw action taken, indicating partial functionality.

Cons

App frequently crashes or closes unexpectedly, especially when creating requests.
Unable to upload or consistently add photos to reports.
App often freezes on startup or stays on loading screens and sometimes freezes devices.
Reports often directed to incorrect departments with no follow-up or effective response.
User interface issues prevent inserting details or comments properly and cause confusion among older users.

Recent reviews

I reported missing street signs all along Alohea Ave in Kapahulu. I don't know when you replaced them, but am so thankful you did. I had major surgery last week and friends were able to find and help me. Mahalo!