Reviews of Chilling

By: Chilling, Inc App

List of user reviews and ratings for Chilling

Total ratings

2.94 (Rating count: 4,439)

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Review summary

Users praise Chilling for its large horror library, high-quality narration, and especially the ambient soundscapes that let you tailor listening for bedtime. However, repeated issues across reviews include bugs and crashes, playback glitches, and features not working as intended. Billing and cancellation problems (unwanted charges, difficulty unsubscribing) and inconsistent support are common complaints. Overall, the content and mood customization are strong, but reliability and billing practices significantly hinder user satisfaction.

Pros

Ambient soundscapes and customizable ambience (rain, fireplace, campfire) for mood or sleep.
Extensive horror content library with strong narration quality.
Ability to tailor the listening experience by adjusting ambient levels and sound mixes.
Strong alignment with horror fans and bedtime listening.

Cons

Frequent technical issues including bugs, crashes, and playback stopping.
Billing and cancellation problems (charged after cancel, inability to unsubscribe, unresponsive support).
Playback/navigation quirks (favorites not working, chapters restarting, auto‑play issues).
Inconsistent support and occasional ads while paid.

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User Reviews

Recent rating average: 1.60

All time rating average: 2.94

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39% (32)

Date	Author	Comment
2026-07-26	El*****	everytime i try to type a movie it keeps kicking me out
everytime i try to type a movie it keeps kicking me out
2026-07-07	To*****	First off, it could've been good. After a few days of not really finding the content I was looking for I unsubscribed and deleted the app...All good, no harm done. I then received invoices every single month even after unsubscribing. I have TRIED contacting the support (to my knowledge) ATLEAST 3 times through the help center in the app and got completely ignored every single time, not a single answer but they kept taking my money. Absolute shitshow.
First off, it could've been good. After a few days of not really finding the content I was looking for I unsubscribed and deleted the app...All good, no harm done. I then received invoices every single month even after unsubscribing. I have TRIED contacting the support (to my knowledge) ATLEAST 3 times through the help center in the app and got completely ignored every single time, not a single answer but they kept taking my money. Absolute shitshow.
2026-06-18	ni*****	horrible once I payed for the subscription it would let me watch anything just kept redirecting back to choose a plan even tho I already did and payed for it.
horrible once I payed for the subscription it would let me watch anything just kept redirecting back to choose a plan even tho I already did and payed for it.
2026-06-12	Sa*****	I've been trying to unsubscribe for several months cannot do it
I've been trying to unsubscribe for several months cannot do it
2026-06-12	ki*****	I have a active plan and iv been getting charged for it but it will not allow me to watch or listen to anything on this app it goes to a screen saying choose a plan and when I tried to choose one it says a plan is already active iv messaged customer support and heard anything back
I have a active plan and iv been getting charged for it but it will not allow me to watch or listen to anything on this app it goes to a screen saying choose a plan and when I tried to choose one it says a plan is already active iv messaged customer support and heard anything back
2026-05-12	AL*****	Well designed app worth having
Well designed app worth having
2026-04-10	Wi*****	This app used to be so good, but now it fell into the trap of subscriptions. You can't listen to anything free anymore. Just reinstalled and was severely disappointed and sad.
This app used to be so good, but now it fell into the trap of subscriptions. You can't listen to anything free anymore. Just reinstalled and was severely disappointed and sad.
2026-03-17	Cr*****	horrible can't watch anything
horrible can't watch anything
2026-03-09	Ch*****	Unreliable and lacks an Apple TV app. It only supports Android and Fire TV, making it useless for mixed-device households. The app is buggy, frequently throwing JavaScript errors that prevent streaming. The "Favorites" system is broken; items added never actually appear in the menu. Between the technical failures and an extremely limited catalog, it’s not worth the hassle. I cancelled after just one month.
Unreliable and lacks an Apple TV app. It only supports Android and Fire TV, making it useless for mixed-device households. The app is buggy, frequently throwing JavaScript errors that prevent streaming. The "Favorites" system is broken; items added never actually appear in the menu. Between the technical failures and an extremely limited catalog, it’s not worth the hassle. I cancelled after just one month.
2026-03-06	Wi*****	will not let me cancel. not for me but cant cancel cause nobody will tell me how.
will not let me cancel. not for me but cant cancel cause nobody will tell me how.