Reviews of Checkfront - Online Booking

By: RCTOPCO-DEV App

List of user reviews and ratings for Checkfront - Online Booking

Total ratings

2.76 (Rating count: 90)

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Review summary

Users appreciate that the app helps manage bookings and supports daily scheduling with decent customer service. However, common complaints include frequent unwanted logouts, buggy and unreliable interface, limited features compared to the website, poor notifications, and lack of Android app maintenance. Many users prefer using the mobile website due to the app's slow performance and usability issues.

Pros

Helps manage bookings and can increase online bookings.
Useful for reaching customers and planning day-to-day work schedule.
Provides a mobile interface alternative to the website.
Customer support received positive mentions.
The app manages basic booking functions adequately.

Cons

Frequent and inconvenient logouts requiring constant re-login.
Buggy and slow user interface, including issues with navigation and performance.
Limited functionality compared to the web version, lacking important features like booking edits and useful reports.
Inconsistent or missing notifications for pending bookings.
Android app appears neglected with infrequent updates and poor device compatibility.

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User Reviews

Recent rating average: 2.90

All time rating average: 2.76

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40% (8)

Date	Author	Comment
2024-07-26	Ti*****	Awful, terrible, the worst, so bad it's not funny. Can I please stay signed in for at least half an hour for crying out loud???!!!!
Awful, terrible, the worst, so bad it's not funny. Can I please stay signed in for at least half an hour for crying out loud???!!!!
2024-07-07	Sa*****	Great app for managing bookings and has definitely increased our online bookings. Great customer support.
Great app for managing bookings and has definitely increased our online bookings. Great customer support.
2023-05-29	M *****	Has so many bugs or whatever you want to call them. For example, you want to go back using the arrow on the top left, and one has to press it countless times before anything happens. Looking up a reservation is a pain in the A.. . It logs you out constantly. It's a huge waste of time. If you go from this app to let's say to use phone or WhatsApp to call the clients, then if you need to go back into checkfront, you have to log back in. App sucks. The web version is so so.
Has so many bugs or whatever you want to call them. For example, you want to go back using the arrow on the top left, and one has to press it countless times before anything happens. Looking up a reservation is a pain in the A.. . It logs you out constantly. It's a huge waste of time. If you go from this app to let's say to use phone or WhatsApp to call the clients, then if you need to go back into checkfront, you have to log back in. App sucks. The web version is so so.
2023-03-06	mo*****	Does the job
Does the job
2022-06-25	Ph*****	Buggy app that hasn't been updated in over three years. The app logs you out after every use and has very few features.
Buggy app that hasn't been updated in over three years. The app logs you out after every use and has very few features.
2022-05-29	Br*****	I found this app to be very helpful in reaching customers and planning day to day work schedule for myself
I found this app to be very helpful in reaching customers and planning day to day work schedule for myself
2022-03-31	Br*****	The app is so annoying to use compared to the website. Most the time I use the mobile website instead of the app because it's just faster and easier. Also logs you off all the time. When trying to pull up the next address to drive to and seeing you are logged out again is more than annoying.
The app is so annoying to use compared to the website. Most the time I use the mobile website instead of the app because it's just faster and easier. Also logs you off all the time. When trying to pull up the next address to drive to and seeing you are logged out again is more than annoying.
2022-03-26	Br*****	The features are generally useless. We book multiple lanes based on 1 hr time slots , and their is no way to view a time slot as a whole . Also, total number of per bookings requires me tomopennupnthe booking and it's a time waste . Over all, the app is generally useless for my needs
The features are generally useless. We book multiple lanes based on 1 hr time slots , and their is no way to view a time slot as a whole . Also, total number of per bookings requires me tomopennupnthe booking and it's a time waste . Over all, the app is generally useless for my needs
2021-10-31	Mr*****	Amazing application
Amazing application
2021-06-23	Kr*****	I was able to use this efficiently while using the mobile phone
I was able to use this efficiently while using the mobile phone