Reviews of Chatra Live Chat

By: Roger Wilco LLC App

List of user reviews and ratings for Chatra Live Chat

Total ratings

4.04 (Rating count: 378)

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Review summary

Users appreciate Chatra Live Chat for its integration with e-commerce platforms and cross-device availability. However, many report issues with unreliable Android push notifications causing missed chats, app crashes, and occasional failure to open. Missing features like the sign out option and problems with autocorrect are also noted. Overall, while the app is liked when functional, these recurring technical problems impact user experience significantly.

Pros

Integrates well with WooCommerce and Ecwid stores
Has both Android and iPhone versions
Free to use
Provides live chat functionality
Generally liked when it works

Cons

Push notifications on Android are unreliable or delayed
App crashes or turns off causing missed chats
Sometimes the app fails to open and shows a white screen
Missing useful features like sign out option
Autocorrect does not work properly

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User Reviews

Recent rating average: 3.70

All time rating average: 4.04

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29% (7)

Date	Author	Comment
2024-06-30	Gi*****	Cool
Cool
2023-06-02	br*****	Great when it works! I have this app on both my android and iPhone. IPhone version is 100x better. Push notifications never come through until it is too late on the android version.
Great when it works! I have this app on both my android and iPhone. IPhone version is 100x better. Push notifications never come through until it is too late on the android version.
2022-12-18	Lo*****	lol the bot chat is so funny
lol the bot chat is so funny
2022-09-01	Ma*****	Pls add sign out option couldnt find it in mobile or Windows application!
Pls add sign out option couldnt find it in mobile or Windows application!
2022-06-23	Ew*****	Funciona bem Notificações e etc
Funciona bem Notificações e etc
2022-02-14	Sh*****	Chatra keeps turning off and chats are missed.
Chatra keeps turning off and chats are missed.
2022-02-14	Na*****	Love it!
Love it!
2022-02-14	La*****	Great app
Great app
2022-01-28	Ba*****	I Fn HATE THIS APP! It sent me a notification say I did not reply to a message when I never got a notification about an incoming chat in the first place 😤 why is it only sending me notification about me not responding and not when somebody is sending a chat I'm not able to read any chat unless i open the app
I Fn HATE THIS APP! It sent me a notification say I did not reply to a message when I never got a notification about an incoming chat in the first place 😤 why is it only sending me notification about me not responding and not when somebody is sending a chat I'm not able to read any chat unless i open the app
2021-08-17	Me*****	Good for WooCommerce.....I like this chat system
Good for WooCommerce.....I like this chat system