Allsio

Allsio brings your business SMS inbox to your Android phone, so your team can manage customer conversations from anywhere.

Stay on top of every customer message with a real-time inbox that shows who's handling what. AI agents handle routine conversations automatically, and your team takes over when a human touch is needed — with a single tap.

FOR YOUR TEAM:
- Real-time SMS inbox with instant notifications
- See which conversations are handled by AI, waiting for a human, or assigned to you
- Reply to customers directly from your phone
- Tap to hand off a conversation from AI to your team or back
- Push notifications scoped to your department or assigned conversations
- Stays in sync with the web portal in real time

FOR YOUR BUSINESS:
- Multi-department inbox — route conversations to the right team
- Assign conversations to specific agents
- Shared read receipts — your whole team sees what's been handled
- AI agents handle routine inquiries automatically
- Full conversation history and context always available

Allsio is built for businesses using the Allsio unified communications platform. A valid Allsio business account is required. Contact Charleston Telecom Solutions at charlestontel.com to get started.