Centralita: Recepcionista IA

Centralita is the AI-powered virtual receptionist that answers your business phone for you. While you're attending to a client, driving, or closed, it answers each call with a natural voice, provides information on hours, services, and prices, and books, changes, or cancels appointments in your calendar. You'll never lose a client again because you can't answer the phone.

Designed for businesses that work by appointment in Spain: hair salons, barbershops, beauty and nail salons, physiotherapy clinics, clinics, veterinary clinics, and home service providers like electricians or plumbers.

WHAT IT DOES FOR YOU

• Answers all calls, even multiple calls at once and outside of business hours.

• Books, changes, and cancels appointments only for genuinely available slots: it never invents a time.

• Confirms each appointment by reading it aloud before scheduling it.

• Sends confirmations and reminders via WhatsApp, with a cancellation button. • If a customer asks to speak to someone, they are transferred to your team or a message is taken.

• It speaks Spanish, Catalan, and English.

• For on-site services, it requests and records the address.

MANAGE YOUR BUSINESS FROM YOUR MOBILE WITH THE APP
• Calendar: appointments for the day, those booked by your receptionist, and those you add.

• Calls: who called, what they wanted, and a written transcript of the conversation. Audio is never recorded.

• Clients: their appointment history and who is a no-show.

• Your business: hours, days closed, services with their duration and price, and your team.

• Team: invite your employees to view the calendar without changing the settings.

• Mobile alerts for what needs your attention.

WITHOUT CHANGING YOUR NUMBER
Your customers continue calling their usual number: you simply forward calls to your assistant. It's up and running in minutes, without any installation at your business.

Privacy: https://centralita.ai/privacidad · Website: https://centralita.ai