CareBridge

Name: CareBridge
Rating: 3.6930692 (130 reviews)
Author: CareBridge Health

By: CareBridge Health

CareBridge offers a patented Electronic Visit Verification (EVV) solution.

Features & Capabilities

CareBridge is a patented Electronic Visit Verification (EVV) solution designed for personal care, home health services, and health plan care managers. Launched in 2009, it features four modalities — mobile app, beneficiary-based tablet, telephony/IVR, and fixed device — ensuring flexible access. The system supports real-time data capture, integration with various data sources, and advanced reporting and analytics.

Fully compliant with the 21st Century Cures Act, CareBridge offers more than just the minimum requirements. It provides electronic caregiver schedule access, real-time check-in and check-out, documentation of care plans, and observation of changes in member conditions. The application functions offline during visits and protects user privacy by only collecting time and location data explicitly during check-in and check-out events, without any passive tracking.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

1.48.8 Last updated: 2026-05-22

Version code:

385

Creation date:

2020-06-26

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk

Size:

46.68MB

Email:

su*****@carebridgehealth.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 378,612 ▲ 3,198

For Developers

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Contact the developer

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Developed by:

CareBridge Health

Google Play Store

https://play.google.com/store/apps/details?id=com.carebridge.byod

Email:

su*****@carebridgehealth.com

Website:

https://www.carebridgehealth.com/contact

User Reviews

Users report that CareBridge has foundational organizational features and a visually pleasant design that some appreciate. However, common issues include frequent technical problems like app lag and crashes, unreliable GPS and location services, difficulties with login and clock in/out, and poor user interface lacking essential functions. Many users experience payment delays linked to app problems and express frustration over the inability to edit times or properly log services, impacting their work and earnings. The customer service experience is mixed. Overall, users find the app frustrating but feel obligated to use it.

Pros

App has an organized layout and foundational features that users appreciate.
Some users find the app better or easier to use compared to other similar apps.
Features like check boxes are liked for helping with task management.
The app has a visually pleasant design and smooth experience according to some users.
Customer service is helpful at times according to certain reviews.

Cons

Frequent technical issues including lag, app crashes, and freezing leading to double entries or lost data.
Location and GPS functionality is unreliable, often marking users as not at the correct client location.
Logging in and clocking in/out features are unreliable, especially in areas with spotty service.
App's user interface and user friendliness are poor and not intuitive, with missing features such as calendar navigation, time editing, and appointment adding.
Payment delays and issues caused by app malfunctions frustrate users who depend on timely payments.