Features & Capabilities

The Capital Blue Cross Member Mobile App provides members with convenient access to manage their health benefit plans anytime, anywhere. Designed for smartphones and tablets, it offers a user-friendly platform to review coverage details, check claims, find providers, and stay informed about your health benefits. With this app, Capital Blue Cross members can take control of their healthcare management on the go, streamlining access to important plan information and resources.

User Growth & Download Statistics

App
By:
Capital Blue Cross
Downloads:
42,250 189
Rating:
2.96
(84)
Version:
15.0.0 Last updated: 2026-05-20
Version code:
58
Creation date:
2020-07-29
Publisher country:
US US
Permissions:
  • android.permission.CALL_PHONE Very high risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.HIDE_OVERLAY_WINDOWS Moderate risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.RECEIVE_BOOT_COMPLETED Low risk
  • android.permission.WAKE_LOCK Low risk
  • com.google.android.c2dm.permission.RECEIVE Low risk
  • See more
Size:
21.21MB
Email:
mo*****@capbluecross.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Capital Blue Cross
Google Play Store
https://play.google.com/store/apps/details?id=com.capbluecross.app.release
Email:
mo*****@capbluecross.com
Website:
https://www.capbluecross.com/

User Reviews

Users experience significant issues with the Capital Blue Cross app, including app launch failures, login and SSO problems, non-functional virtual care features, and a poor user interface with problematic navigation. While it allows printing ID cards and contains essential member features, many find the app buggy, slow, and inconvenient compared to prior or competing apps. Positive feedback is sparse and overshadowed by widespread user frustration.
Pros
  • Allows printing of ID cards
  • Contains important features for members
  • Provides virtual care services (when functional)
Cons
  • App fails to open or load, often stuck on splash screen or white screen
  • Frequent login and single sign-on failures, including password acceptance issues
  • Virtual care feature often fails or has permission issues
  • Poor user interface with navigation problems (back button resets to home instead of previous page)
  • App usability is hindered by lag, lack of biometric login, and reliance on web pages within the app
Recent reviews
Can't even get the damn app to open. All I get is the logo splash screen. Thought maybe it was my VPN so turned it off and restarted the app. Same result.
by Sc*****, 2024-11-25

Very few things actually work on this app. If you get a notification of a message, you can't opened it. Both their app and website are very buggy. I have reported this to member services multiple times.
by An*****, 2024-11-13
View all user reviews ›

Best Capital Blue Cross Alternatives

Here are some Android apps that are similar to Capital Blue Cross: