YACO

Intelligent omnichannel unified communications solution that makes customer service and employee productivity more efficient, includes IP PBX, Contact Center with cloud telephony and Omnichannel that allows managing customer interaction through voice, video calls, networks social, email and web chat. Omnichannel service in a single solution.
It allows the development of your omnichannel service strategy by providing an easy-to-use solution. This has the interconnection of channels and management in a single place that speeds up response times for the user and allows the agent to efficiently monitor each case. Thanks to the use of artificial intelligence (AI), it perfects the customer experience by delivering intelligent and quick responses by taking advantage of this technology. and allows you to timely measure your company's objectives.
Yaco elevates your communications with a complete cloud-hosted phone system; flexible, cost-effective, scalable and easy to use. A solution always updated with the latest applications and improvements, with cloud storage lowers infrastructure costs, avoids the need to have physical space and reduces costs in support and maintenance services.