B-Assist

Name: B-Assist
Rating: 2 (659 reviews)
Author: Bulstrad Life

By: Bulstrad Life App

B-Assist is a mobile application from BULSTRAD LIFE VIENNA INSURANCE GROUP

Overview

Google Play Store

Downloads

139,550 ▲ 638

Data as of 2026-07-15

Rating:

2.00

(659)

Version:

3.0.7

Last updated: 2025-12-05

Ranking

#185,157 ▼ 685

Overall

Features & Capabilities

B-Assist is a free mobile application designed exclusively for clients of Bulstrad Life Vienna Insurance Group in Bulgaria. The app streamlines the management of Health Care insurance with features including online appointment scheduling, expense reimbursement submissions, and virtual ID card generation to identify clients easily. Users gain access to medical partner maps, quick queries about insurance coverage, and up-to-date info on claims and services used.

The latest update enhances functionality with appointment booking via the Superdoc platform, online consultations through Healee, and second medical opinions from international specialists for clients with the “Extra Care” package. It also enables online purchase of selected insurance products, installment payments for long-term insurance, and easy notifications of insurance events beyond Health Care. With improved design and fixed bugs, B-Assist ensures an efficient, user-friendly insurance experience tailored for Bulstrad Life customers.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

3.0.7 Last updated: 2025-12-05

Version code:

108

Creation date:

2017-01-08

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.USE_CREDENTIALS High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.WAKE_LOCK Low risk

Size:

12.51MB

Email:

of*****@tbiinfo.eu

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-15

Compare stats and ranking:

Ranking

# 185,157 ▼ 685

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Bulstrad Life

Google Play Store

https://play.google.com/store/apps/details?id=com.bulstrad

Email:

of*****@tbiinfo.eu

Website:

http://www.tbiinfo.eu

User Reviews

The B-Assist app faces multiple user criticisms, primarily about frequent crashes, login and registration difficulties, and poor usability. Users report issues with appointment booking, expense reimbursement submissions, and technical bugs such as notifications not working and UI elements being obscured. Photo upload size restrictions and slow processing times add to user frustration. Despite these problems, some find it useful for managing medical appointments and reimbursements. Overall, the app needs significant improvements in stability, user experience, and customer support to meet user expectations.

Pros

Some users found the app useful for booking appointments or managing expenses.
The app allows searching for medical centers and requesting expense reimbursements.
The app supports photo uploads for reimbursement claims.

Cons

App crashes frequently, especially during document uploads and expense submissions.
Login issues persist, including errors about existing sessions and registration problems.
App interface and features have usability problems: notifications don't work, text input is obscured, and map/list inconsistencies exist.
Photo upload limits are too restrictive, forcing users to reduce image quality or use third-party tools.
App performance is slow with long processing times, lack of feedback on errors, and occasional complete failures to load or open.

Recent reviews

Terrible, unusable app. Medical centers showing on the "Map of medical centers" do not show in the list when I try to make an appointment. The map itself reloads randomly on its own. If you click on a center on the map the pop-up stays open even if you click on another location. You can't click on the location and start booking an appointment directly. All in all - pretty useless app, if I need to get anything done I need to call Bulstrad's contact center, not sure why this mobile app exists.

Kr*****, 2024-07-18

Only people with steel nerves can work with this app. App crashes, and it does not support standard file size uploads. This forces the user to use a 3rd party image converter or to adjust the camera to take bad quality photos.